Clinic Receptionist and Patient Services

Bronson Healthcare; Paw Paw (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

Bronson Internal Medicine Paw Paw is seeking a Clinic Support Assistant (Receptionist) to join the team. This full-time role (40 hrs/wk) in Paw Paw, MI involves answering phones, greeting patients, scheduling, check-in, filing, and directing calls, with emphasis on confidentiality and accuracy in a fast-paced clinic environment.

The ideal candidate has a high school diploma or GED and 3–6 months of related experience, plus strong keyboarding, data entry, and customer service skills.

Qualifications

• High School Diploma or GED required.
• 0-6 months related experience preferred.
• Proficient keyboarding and computer skills.
• Excellent customer service and professional communication skills.
• Ability to file accurately and organize records.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and patient check-in.
• Prepare and retrieve files, direct telephone calls.
• Register patients and verify demographics and insurance information.
• Enter charges in the MISYS/Tiger system and prepare encounter forms with ICD-9/CPT codes.
• Collect co-pays and payments; manage basic billing tasks.
• Maintain patient records and confidentiality; ensure accuracy of documentation.
• Support light clerical duties and maintain a clean, organized work area.

Skills

Customer service

Keyboarding

Communication skills

Data entry

Office software

Confidentiality

Teamwork

Medical office software

Education

High School Diploma or GED

3-6 months related experience

Tools

MISYS/MISYS/Tiger (practice management)

Job description

Bronson Internal Medicine Paw Paw is seeking a Clinic Support Assistant (Receptionist) to join the team. This full-time role (40 hrs/wk) in Paw Paw, MI involves answering phones, greeting patients, scheduling, check-in, filing, and directing calls, with emphasis on confidentiality and accuracy in a fast-paced clinic environment.

The ideal candidate has a high school diploma or GED and 3–6 months of related experience, plus strong keyboarding, data entry, and customer service skills.