Clinic Receptionist

The Recovery Village; Sandy Springs (GA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k)

Paid time off

Medical insurance

Dental insurance

Vision insurance

Job summary

Advanced Recovery Systems is seeking a full-time Clinic Receptionist for our Outpatient location. The role focuses on front-office operations, including greeting visitors, answering calls, scheduling patient appointments, and supporting the Clinical Director.

Expected to verify benefits, assist with payments, post transactions, maintain logs, and uphold infection control standards. CPR and First Aid certifications are required, with at least one year in a healthcare office setting preferred.

Qualifications

• High School diploma or equivalent required; in lieu of education, minimum five (5) years’ experience in a similar role required.
• Minimum one (1) year in a healthcare office setting. Behavioral healthcare experience preferred.
• CPR and Standard First Aid certification required.

Responsibilities

• Greets visitors and clients while maintaining professional boundaries and excellent customer service.
• Maintains visitor and employee sign-in logs and issues badges.
• Maintains and orders office supplies for facility.
• Manages scheduling and reading of urine drug screens and urine pregnancy tests as ordered.
• Verify benefits and complete payment collections and collaborate with Clinical team.
• Support in collection and handling of lab specimens following established standards.
• Adhere to infection control safety guidelines.
• Maintain equipment, instruments and stock supplies.
• Maintain confidentiality pertaining to clients and families.
• Adheres to all company policies and procedures.
• Other duties as assigned.

Skills

Customer service

Communication

Office coordination

Education

High School diploma or equivalent

Job description

We're looking for a full-time Clinic Receptionist for our Outpatient location!

Schedule: 12:30pm-9pm on Mon-Thurs, & Fridays 9am-5pm

Pay: $22-25/hour

Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns.

The Clinic Receptionist is responsible for ensuring the smooth and efficient operation of front-office activities within the clinic. This includes managing the telephone systems, scheduling patient appointments, and relaying messages to appropriate staff members. The role also supports the Clinical Director/Program Director by assisting with additional administrative tasks as assigned. In addition, the Clinic Receptionist is involved in verifying patient benefits, assisting with payment collections, and accurately posting payments, ensuring a seamless patient experience and contributing to the overall financial operations of the clinic.

Core Job Duties:

• Greets visitors and clients while maintaining appropriate, professional boundaries and excellent
  customer service.
• Maintains the visitor and employee sign-in/sign-out logs. Ensures all visitors and given a “Visitor”
  badge and ensures visitors return “Visitor” badge
• Maintains and orders office supplies for facility.
• Manages the scheduling, obtaining and reading of urine drug screens and urine pregnancy tests as
  ordered.
• Verify benefits and complete payment collections and work collaboratively with Clinical team.
• Support in the collection and handling of lab specimens following established standards and practices
• Adhere to infection control safety guidelines.
• Maintaining equipment, instruments and stock supplies.
• Knows the whereabouts of staff on a continuous basis.
• Maintains a filing system for various company functions.
• Assists with projects from other departments, as necessary.
• Attends staff meetings, when necessary.
• Maintains confidentiality pertaining to clients and families.
• Adheres to all company policies and procedures.
• Other duties as assigned.

Education:

• High School diploma or equivalent required.
  In lieu of education, minimum five (5) years’ experience in a similar role required.

Experience:

• Minimum one (1) year in a healthcare office setting. Behavioral healthcare experience preferred.

Certification:

CPR and Standard First Aid certification required.

Advanced Recovery Systems, a national integrated behavior healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We invite you to learn more about us atourwebsite!

The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO.

We are proud to be a drug‑free workplace.

Benefits including 401(k), generous paid time off plan, medical, dental, vision, and much more

• Benefits including 401(k), generous paid time off plan, medical, dental, vision, and much more