Clinic Receptionist

CommonSpirit Health; Chattanooga (TN); On-site; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Health’s Ridgeside Internal Medicine clinic seeks a Clinic Receptionist to be the welcoming heart of the patient journey. You will manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and guide diverse patient populations with warmth and clarity.

Your role requires excellent interpersonal skills, strong technical proficiency, genuine compassion for patient well-being, and adaptability to support a positive experience for

Qualifications

• Excellent interpersonal and communication skills.
• Comfortable with technology and clinical workflows.
• Ability to guide patients with care and empathy.

Responsibilities

• Check-in patients and complete necessary paperwork for admitting.
• Answer phone calls and route to appropriate staff.
• Schedule appointments according to clinic guidelines.
• Obtain patient and insurance information, collect copays and deductibles.
• Copy/scan patient materials into the EMR in the correct location.
• Prepare charts for appointments ensuring all information is complete.

Skills

Interpersonal skills

Technological proficiency

Compassionate care

Adaptability

Education

High School Diploma

GED

Tools

EMR experience

Job description

Job Summary And Responsibilities

As a Clinic Receptionist at Ridgeside Internal Medicine , you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire and
• None, upon hire

Preferred

• One (1) year of health care experience and
• Electronic medical records experience

Where You'll Work

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.

Pay Range

$15.67 - $22.14 /hour