Clinic Receptionist

Jackson County Memorial Hospital Authority; Altus (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Jackson County Memorial Hospital Authority in Altus, OK seeks a patient registrar to work with minimal supervision, ensuring prompt, courteous, and accurate registration for Cancer Center patients.

You will greet patients, collect accurate data, input into the Practice Management System, manage insurance information, obtain signatures, answer calls, schedule appointments, maintain charts, and handle payments with attention to privacy.

Qualifications

• High School Diploma or GED required.
• Typing speed of 30–40 wpm required.
• Pass Clerical Ability Test with 80% or better as given by HR.
• One to two years’ experience in a commercial health care environment required.
• Proven attendance and punctuality in prior roles.

Responsibilities

• Greet patients entering the clinic in a friendly manner.
• Obtain accurate and complete data from each patient admitted.
• Submit patient information to the Physician Practice Management System accurately.
• Input insurance details and maintain confidentiality of patient data.
• Obtain patient signatures on forms and answer phones courteously.
• Schedule appointments and manage no-shows, files, and charts.
• Enter new patients with addresses, insurance, and medical history.
• Take payments and process charge slips.

Skills

Data entry

Customer service

Typing speed 30-40 wpm

Punctuality

Attendance

Communication

Education

High School Diploma or GED

Job description

Job Summary

Expected to work with minimal supervision. Responsible for prompt, courteous, and accurate registration of Cancer Center patients.

Demonstrates Competency in the Following Areas

• Greets each patient entering the clinic in a friendly manner.
• Obtains accurate and complete data from each patient admitted.
• Accurate submission of the patient information to the Physician Practice Management System.
• Knowledge concerning patient insurances and the ability to input with accuracy.
• Obtains patient’s signatures on appropriate forms.
• Answers the phone courteously and makes every attempt to satisfy caller’s request.
• Performs duties as assigned by the Office Supervisor.
• Properly protects and preserves patient confidentiality.
• Makes charts for new patients.
• Answers telephone, filters calls, takes messages and distribute them.
• Schedules appointments.
• Enter new patients in computer getting all insurance, addresses and medical history.
• Maintain patient no shows.
• File lab reports in patient's charts.
• Pull charts each day for patients coming in.
• Take payments and charge slips.
• Make appointments.

Physical Demands

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Near visual & hearing acuity required to perform essential duties of position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Requirements

Professional Requirements

• Punctuality
• Attendance
• Works well with fellow workers.
• Works well with Supervisors.
• Attends annual mandatory hospital in-service programs.

Education/Regulatory Requirements & Experience

• High School Diploma or GED required.
• Typing speed of 30-40 wpm required.
• Must be able to pass the “Clerical Ability Test” with 80% or better as given by the Human Resources Department.
• One to two years’ previous experience in the commercial health care environment required.
• Previous work history that demonstrates steady attendance and punctuality is required.