Clinic Quality & Performance Improvement Lead

Caldwell County Hospital Inc; Princeton (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Caldwell County Hospital Inc. clinic seeks a Quality Coordinator to elevate CAHPS scores and drive CQI across Rural Health Clinics. You will plan, implement, and monitor quality initiatives, coordinate data reviews, and educate staff on QI requirements to ensure patient care compliance.

Responsibilities include liaison with external agencies for PI data, preparing reports, and maintaining documentation while supporting risk and utilization management within the clinic environment.

Qualifications

• High School Diploma or GED; Associates degree in health field preferred.
• Prefer 6 to 12 months healthcare QA or related experience.
• Experience interacting with end users, project managers, business teams and leaders, external vendor partners.

Responsibilities

• Improve CAHPS score through quality performance improvement.
• Plan, implement, and monitor quality improvement activities.
• Coordinate PI data requests from CMS, KRHA, KHIE, etc.
• Educate staff about QI systems and requirements.
• Prepare annual QI report.
• Monitor compliance with QA standards.
• Lead CQI program including utilization management and risk management.

Skills

Quality Improvement

HCAHPS Scores

Data analysis

Microsoft Office

Communication skills

Problem solving

Time management

Confidentiality

Team player

Independent work

Education

High School Diploma or GED

Associates Degree in health related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

The Caldwell County Hospital Inc. clinic seeks a Quality Coordinator to elevate CAHPS scores and drive CQI across Rural Health Clinics. You will plan, implement, and monitor quality initiatives, coordinate data reviews, and educate staff on QI requirements to ensure patient care compliance.

Responsibilities include liaison with external agencies for PI data, preparing reports, and maintaining documentation while supporting risk and utilization management within the clinic environment.