Clinic/Practice Assistant, Cardiology

Newton-Wellesley Hospital; Newton (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Newton-Wellesley Hospital is looking for a full-time administrative support specialist for the Elfers Cardiovascular Center. This role is based in Newton, MA, and requires 3–5 years of office experience and a high school diploma.

The successful candidate will perform administrative duties, manage patient appointments, and assist with billing processes. The position operates onsite Monday to Friday from 8:30 AM to 5:00 PM.

Qualifications

• 3–5 years of office experience required.
• Must perform administrative duties related to patient visits.
• No degree experience can be accepted in lieu.

Responsibilities

• Perform routine administrative and clerical duties.
• Make patient appointments and maintain records.
• Assist with inquiries and process billing forms.
• Provide training and assistance for scheduling and billing systems.

Skills

Administrative support

Clerical duties

Communication

Scheduling

Billing processing

Education

High School Diploma or equivalent

Job description

Overview

The Elfers Cardiovascular Center is located on the Newton-Wellesley Hospital main campus (2014 Washington Street, 2nd floor, in Newton, MA). Our team provides a wide range of outpatient care for patients who have a high risk of heart disease. We provide diagnosis, management of acute and chronic conditions, and preventive care.

Role Details

This is a full-time, 40‑hour role expected to be onsite Monday through Friday from 8:30 am to 5:00 pm.

Summary

Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check‑in, check‑out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department. Does this position require Patient Care? No.

Essential Functions

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Act as “Super User” for scheduling, registration and billing systems; provide assistance and training to others in these areas.
• Perform more complex or specialized functions (e.g., surgical scheduling, schedule changes/blocking) at an advanced competency level.
• Provide functional guidance to Office and Practice Assistants.
• In conjunction with Supervisor oversee daily activities of practice staff.
• May be required to accept co‑payments; handle, screen or take messages related to prior authorizations, provider questions, prescription refills, and test results.

Education

High School Diploma or equivalent required.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials

None specified.

Experience

Office experience 3–5 years required.

Equal Opportunity Statement

Newton‑Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.