Clinic/Practice Assistant, Cardiology

6010 Mass General Brigham Community Physicians, Inc.; Medford (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mystic Healthcare is seeking a full-time Clinic/Practice Assistant to support our cardiology office onsite in Medford, MA. The role combines administrative and clinical duties to ensure smooth patient flow and quality service.

Typical hours are 8:30am–5:00pm or 9:00am–5:30pm, Monday through Friday, with patient check-in and scheduling responsibilities integral to daily operations. The position emphasizes front-d desk duties, appointment management, billing support, and coordination with the care

Qualifications

• High School Diploma or Equivalent required.
• Experience: Office experience 2–3 years required.
• CMAA certification preferred but not required.

Responsibilities

• Perform routine administrative and clerical duties related to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient records.
• Call for patient medical records and lab results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc.
• May accept co-payments.

Skills

Administrative support

Customer service

Education

High School Diploma or Equivalent

CMAA – Certified Medical Administrative Assistant

Tools

Scheduling

Job description

Job Summary

Mystic Healthcare is committed to building healthier communities. Our experienced teams of primary care physicians, cardiologists and advanced practice clinicians offer comprehensive, compassionate care for the entire family with convenient access to cardiac testing, labs and imaging.

We are located at 137 Main Street in Medford, Massachusetts.

We are seeking a full-time, 40-hour Clinic/Practice Assistant to support our cardiology office onsite Monday through Friday from 8:30am to 5:00pm or 9:00am to 5:30pm.

Our Clinic/Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these assistants serve as the gatekeepers of our practices and ensure that our team is delivering the highest quality experience that exceeds our patients’ expectations.

Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits, including scheduling, check-in, and check-out duties. Actual job duties may vary by Department.

Does this position require Patient Care? No

Essential Functions

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.

Qualifications

Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No. Licenses and Credentials Certified Medical Administrative Assistant [CMAA] – Various Issuers preferred. Experience Office experience 2-3 years required.

Additional Job Details (if applicable) Remote Type Onsite Work Location 137 Main Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $23.20/Hourly Grade 2

EEO Statement

EEO Statement: 6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.