Clinic Pharmacy Technician: Support & Compliance Expert

Empower Pharmacy; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Empower Pharmacy seeks a Pharmacy Technician, Clinic Support to deliver accurate, responsive service to clinic customers and enable prescription processing. You will operate in a regulated 503A/503B environment, resolving inquiries, tracking orders, and ensuring privacy and compliance across channels.

Roles require knowledge of pharmacy law, strong MS Office skills, and 2+ years in pharmacy/customer service. Join a mission-driven organization expanding access to medications nationwide.

Qualifications

• High school diploma or equivalent required.
• Texas State Board of Pharmacy registration required.
• Experience communicating across phone, email, fax, and messaging channels.
• Proficiency with Word, Excel, and Outlook for records and billing.
• Two+ years of pharmacy/customer service experience preferred.

Responsibilities

• Clinic Customer Support: respond to inquiries and post-sale transactions within 24 hours.
• Prescription And Order Accuracy: coordinate processing and maintain complete records.
• Quality And Compliance: protect privacy and monitor shipment status and billing.

Skills

Pharmacy knowledge

Medical terminology

Prescription processing

Microsoft Office

Customer service

Analytical skills

Education

High school diploma

Science-related coursework

Tools

Microsoft Word

Excel

Outlook

Job description

Empower Pharmacy seeks a Pharmacy Technician, Clinic Support to deliver accurate, responsive service to clinic customers and enable prescription processing. You will operate in a regulated 503A/503B environment, resolving inquiries, tracking orders, and ensuring privacy and compliance across channels.

Roles require knowledge of pharmacy law, strong MS Office skills, and 2+ years in pharmacy/customer service. Join a mission-driven organization expanding access to medications nationwide.