Clinic Patient Experience Specialist

UAB Medicine; Birmingham (AL); On-site; USD 20,664 - 27,965; Full time

Benefits offered by this job

Robust educational assistance programs

Generous paid time off

Employee assistance and wellness programs

Paid parental leave

Qualifying employer for PSLF Program

Job summary

UAB Medicine in Birmingham, Alabama, is looking for a dedicated support staff member to assist in clinic operations. The role requires customer service experience and offers a salary range of $15.00 - $20.30 per hour.

Responsibilities include patient check-ins, data entry, and providing exceptional service. With a focus on employee wellness, UAB Medicine offers robust benefits such as educational assistance, paid time off, and more.

Qualifications

• One (1) year of customer service experience required.
• Business Office education or similar coursework desired.

Responsibilities

• Perform specialized services in support of the clinic's operations.
• Check in scheduled and add-on patients to the clinic.
• Provide outstanding customer service to patients and staff.

Skills

Customer service experience

Knowledge of medical terminology

Basic math and bookkeeping skills

English grammar knowledge

PC applications and database management

Education

High school diploma or equivalent

Job description

UAB Medicine in Birmingham, Alabama, is looking for a dedicated support staff member to assist in clinic operations. The role requires customer service experience and offers a salary range of $15.00 - $20.30 per hour.

Responsibilities include patient check-ins, data entry, and providing exceptional service. With a focus on employee wellness, UAB Medicine offers robust benefits such as educational assistance, paid time off, and more.