Clinic Operations Supervisor - Multi-Clinic Support

US Physical Therapy; Westerly (RI); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation package

401(k) plan with company matching

Generous paid time off

Medical, dental, life and long-termdis

Job summary

Metro Physical & Aquatic Therapy is seeking a Clinic Support Supervisor in RI/CT to manage day-to-day administrative functions across a network of clinics. You will ensure proper staffing at the front desk, onboard and train staff, and handle time-keeping, PTO, and escalation of issues.

The role requires strong organizational and communication skills, with experience in medical office settings and EMR familiarity.

Qualifications

• High school diploma or GED is required.
• 3+ years of medical office experience preferred, with familiarity in EMR systems a plus.
• One year of experience in a customer service-oriented role is strongly preferred.
• Proficiency in Google Suite is required.
• Strong communication and interpersonal skills for interactions with customers, co-workers, and management.

Responsibilities

• Oversee day-to-day administrative functions and general office duties for assigned Metro Clinics.
• Ensure the front desk and aides are staffed appropriately to support assigned clinics.
• Train and onboard staff on all systems and procedures.
• Disciplinary action for employees (FD, Aides).
• Employee time cards approvals/monitoring, and PTO review, Call Outs and coverage plans to ensure office is appropriately staffed.
• Collaborate with therapists and staff to ensure the best possible outcome for the office.
• Communicate expectations of administrative procedures and ensure staff follow standard operating procedures.

Skills

Microsoft 365

Outlook

Time management

Organizational skills

Interpersonal skills

Communication skills

Team collaboration

Problem solving

Education

High school diploma or GED

Tools

Google Suite

EMR systems

Job description

Metro Physical & Aquatic Therapy is seeking a Clinic Support Supervisor in RI/CT to manage day-to-day administrative functions across a network of clinics. You will ensure proper staffing at the front desk, onboard and train staff, and handle time-keeping, PTO, and escalation of issues.

The role requires strong organizational and communication skills, with experience in medical office settings and EMR familiarity.