Clinic Operations Manager: Patient Experience & Growth

Direct Orthopedic Care; Frisco (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Direct Orthopedic Care in Frisco, TX is looking for a Practice Manager to lead daily clinic operations, ensure high-quality guest service, and manage revenue and expenses with the Director of Operations. You will supervise staff, optimize workflow, handle EMR usage, and uphold safety and compliance standards for efficient care.

The ideal candidate has 3 years in a medical office, 1 year supervising staff, and a BA/BS or equivalent leadership tenure, with strong communication and computer skills

Qualifications

• 3 years of experience in a medical office setting.
• 1 year of experience supervising staff.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Experience using an EHR system.

Responsibilities

• Lead delivery of clinic operations and guest management.
• Supervise, orient and train clinic team members.
• Develop and execute clinic goals with the Director of Operations.
• Improve clinic flow and processes and implement changes.
• Manage daily clinic operations and guest issues.
• Provide performance feedback and mentorship.

Skills

Leadership

Staff supervision

Communication

Customer service

Conflict resolution

Active listening

Team player

Flexibility

Computer skills

Education

BA/BS degree or leadership tenure

Tools

EMR systems

Microsoft Word

Excel

Outlook

Job description

Direct Orthopedic Care in Frisco, TX is looking for a Practice Manager to lead daily clinic operations, ensure high-quality guest service, and manage revenue and expenses with the Director of Operations. You will supervise staff, optimize workflow, handle EMR usage, and uphold safety and compliance standards for efficient care.

The ideal candidate has 3 years in a medical office, 1 year supervising staff, and a BA/BS or equivalent leadership tenure, with strong communication and computer skills