Clinic Operations Manager - Patient-Centric Leader

Better Health Group; Ocala (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

VIPcare in Florida is seeking an Office Manager to lead the day-to-day operations of a medical practice, fostering a high-performing, patient-centered culture that delivers five-star service. This role oversees both clinical and administrative operations, manages clinic staff, supports providers, and drives operational excellence through quality, service, financial, and patient care outcomes.

The Office Manager serves as the operational leader for the clinic, ensuring efficient workflows in a

Qualifications

• Lead the day-to-day operations of a medical practice.
• Identify operational improvements to enhance quality and patient experience.
• Supervise clinic staff (3–7 members) and manage scheduling, PTO, and coaching.
• Coordinate credentialing, provider schedules, and payer-related workflows.

Responsibilities

• Lead day-to-day operations of the assigned medical practice.
• Monitor and improve key operational and clinical KPIs (HEDIS, access, quality outcomes).
• Identify opportunities for workflow improvements to boost efficiency and patient experience.
• Track Medicare Advantage Star Ratings metrics and value-based care targets.

Skills

Operations management

Team leadership

Healthcare administration

HEDIS metrics

Staff scheduling

Tools

Payroll systems

Job description

VIPcare in Florida is seeking an Office Manager to lead the day-to-day operations of a medical practice, fostering a high-performing, patient-centered culture that delivers five-star service. This role oversees both clinical and administrative operations, manages clinic staff, supports providers, and drives operational excellence through quality, service, financial, and patient care outcomes.

The Office Manager serves as the operational leader for the clinic, ensuring efficient workflows in a