Clinic Operations Manager – Multi-Office Primary Care

southeast medical group; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Southeast Primary Care Partners in Atlanta seeks a seasoned Practice Manager to oversee daily operations across two primary care offices. You will supervise staff, manage budgets, ensure patient service quality, and align clinic processes with policy and regulatory standards.

This onsite leadership role requires strong financial acumen, ability to improve workflows, coordinate with senior management, and maintain compliant, efficient clinics.

Qualifications

• Associate's Degree required. Bachelor’s Degree preferred, or a minimum of 3 years of demonstrated management experience in a healthcare setting
• Familiar with fiscal and human resource management practices
• Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc.
• Skill in gathering, analyzing and interpreting information
• Familiar with fiscal management and human resource management practices
• Proficiency with computer systems, programs and applications
• Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc
• Ability to apply principles to solve everyday problems in a variety of situations
• Knowledge of fiscal management and human resource management techniques
• Knowledge of office management techniques and practices
• Skill in written and verbal communication
• Ability to exercise initiative, problem solving, decision-making
• Ability to establish priorities and coordinate work activities
• Good communication and customer service skills

Responsibilities

• Oversight of the planning, organization and direction of clinic operations.
• onsite leadership to ensure operational success of the practices.
• Provides supervision, development and mentoring, evaluation and management of clinic supervisory staff.
• Monitors compliance of all clinic metrics (Customer Service, Membership, Retention, etc).
• Assists in the preparation, implementation and adherence to clinic budgets.
• Ensures region is well promoted and properly represented through marketing and community relations.
• Provides continual process improvement including all clinic processes and/or services.
• Supervises assigned personnel to ensure quality patient care, including forms and procedures as required.
• Monitors clinic workflow and schedule to ensure productivity standards are met.
• Administers clinic policies and procedures in a consistent and timely manner.
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff.
• Ensures that office space, supplies, assistance are provided and maintained appropriately for medical staff and patient care
• Works with senior management to ensure operations and relations are effective
• Attends required meetings and participates in committees as requested.
• Ensures personnel forms and/or records are kept updated and submitted to other departments in a timely manner.
• Ensures that offices for new and incoming providers are ready and equipped.
• Collects clinic performance and quality metrics and produces reports for management.
• Orders office and medical supplies and ensures sufficient quantities are maintained at all times.
• Assists in budget preparation and adherence.
• Performs all other related duties as assigned

Skills

Healthcare administration

Budgeting and finance

Staff supervision

Regulatory compliance

Communication skills

Education

Associate's Degree

Bachelor’s Degree preferred

Tools

Healthcare IT systems

MS Office

Electronic Health Records (EHR)

Job description

Southeast Primary Care Partners in Atlanta seeks a seasoned Practice Manager to oversee daily operations across two primary care offices. You will supervise staff, manage budgets, ensure patient service quality, and align clinic processes with policy and regulatory standards.

This onsite leadership role requires strong financial acumen, ability to improve workflows, coordinate with senior management, and maintain compliant, efficient clinics.