Clinic Operations Manager I

Samaritan Health Services

Newport (OR)

On-site

USD 90,000 - 120,000

Full time

7 days ago

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Job summary

Samaritan Health Services seeks a manager to oversee daily facility operations, including supervising staff, monitoring patient flow, and budgeting. The role acts as a liaison among patients, providers, hospital departments and administration, with classification as level I, II, or III based on scope and FTEs.

The Urgent Care teams deliver accessible care for acute conditions not requiring the ER, emphasizing walk-in services for residents and visitors.

Qualifications

Associate degree or equivalent experience required.
Two (2) years business process experience required, preferably in healthcare.
One (1) year leadership experience required.
Healthcare Provider Level BLS within 90 days of hire if back-office coverage is expected.

Responsibilities

Responsible for all aspects of the daily operation of assigned facilities, including staff supervision.
Monitor patient flow and budgeting, serving as liaison with patients, providers, hospital departments and administration.
Classified as level I, II, or III Manager based on scope of responsibility, service lines, communities, clinics, and FTEs.
Lead and coordinate cross-functional teams to achieve operational goals.

Skills

Leadership

Conflict Resolution

Critical Thinking

Communication & Team Building

Education

Associate degree or equivalent experience

Job description

Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.

JOB SUMMARY/PURPOSE

DEPARTMENT DESCRIPTION

The Urgent Care teams at Samaritan Health Services treat conditions that require immediate attention but are not considered to be life-threatening or severe enough to be cared for in the hospital emergency department. As a walk-in health care facility treating acute medical conditions, we bring convenient and affordable health care to residents and visitors of our communities.

EXPERIENCE/EDUCATION/QUALIFICATIONS

Associate degree or equivalent experience required.
Two (2) years business process experience required, preferably in healthcare.
One (1) year leadership experience required.
If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.

KNOWLEDGE/SKILLS/ABILITIES

Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
Critical thinking - Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
Communication and team building - Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.

PHYSICAL DEMANDS

Rarely (1 - 10% of the time)
(11 - 33% of the time)

Summary

Occasionally

JOB SUMMARY/PURPOSE Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.

DEPARTMENT DESCRIPTION

EXPERIENCE/EDUCATION/QUALIFICATIONS

Associate degree or equivalent experience required.
Two (2) years business process experience required, preferably in healthcare.
One (1) year leadership experience required.
If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.

KNOWLEDGE/SKILLS/ABILITIES

Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
Critical thinking - Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
Communication and team building - Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.

PHYSICAL DEMANDS