Clinic Operations Manager | Flexible Schedule

Medical University of South Carolina; Lancaster, Northern (SC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Parental Leave

Disability Insurance

Training & Development

Competitive Pay

Annual Merit Increase

Wellbeing Resources

Tuition Reimbursement

Employee Discounts

Flexible Schedule

Certification Incentive

Job summary

Medical University of South Carolina (MUSC) seeks a Clinic Manager to oversee physician practice offices within the Lancaster area. You will drive financial and operational performance, ensure licensure/credentialing, and maintain compliance across clinics using Epic and MUSC data systems.

You will supervise staff, manage scheduling/payroll, and coordinate with vendors while leading new initiatives and growth efforts in collaboration with hospital partners.

Qualifications

• Supervise support staff and manage supplies.
• Implement policies and procedures; manage vendor relations and scheduling.
• Oversee payroll, performance evaluations and service recovery.

Responsibilities

• Work with physicians to provide information relative to the physician practice's financial and operational performance, including monthly review of scorecards, compliance/safety issues, and financials.
• Assist providers with maintaining required licensure and credentialing in partnership with credentialing department.
• Ensure overall compliance and safety practices for the clinic (internal MUSC, COLA, DHEC, OSHA, etc).
• Provide pertinent reporting from Epic and MUSC data management systems to manage efficient business processes (collecting co-pays, referrals, overall key clinic metrics).
• Identify opportunities for improvement within sites and works towards resolution within designated time frames.
• Manage Epic work queues for capturing clean encounters to ensure billing is smooth and timely.
• Transition policies and procedures to meet Central Billing Office defined standards and determine a plan for items which require improvement.
• Transition policies and procedures with any operational changes or initiatives.
• Lead new initiatives and implementation as directed by leadership as new programs arise.
• Manage employees and keep track of employees' time, schedule and performance.
• Ensure that supplies are ordered in an effective manner and manage vendor relations and service agreements in collaboration with the contracting office.
• Manage Occupational Health services at these locations as necessary.
• Market and promote Indian Land practices to surrounding communities through collaboration with marketing and participation with health fairs and community events.
• Transition of practices to new medical office space with growth as needed.
• Act as a liaison to the hospitals.
• Prepare all bills for each site to process through AR department.
• Provide lead support for patient engagement and service recovery.
• May cover other clinic sites temporarily as needed.
• Other duties as assigned.
• Job Duties:Supervision of support staff/supply management/Policy and Procedure implementation and management/vendor relations/scheduling and payroll/evaluation and feedback/service recovery/customer service.
• Preferred Experience & Additional Skills:Practice Management, basic computer skills including Microsoft Office suite, Power Point, customer service, problem solving and conflict resolution, high level of emotional intelligence, multi-tasking ability, operations finances, must be a people person.

Skills

Practice Management

MS Office

PowerPoint

Customer Service

Problem Solving

Conflict Resolution

Emotional Intelligence

Multi-tasking

Operations Finances

People Skills

Tools

Epic

Job description

Medical University of South Carolina (MUSC) seeks a Clinic Manager to oversee physician practice offices within the Lancaster area. You will drive financial and operational performance, ensure licensure/credentialing, and maintain compliance across clinics using Epic and MUSC data systems.

You will supervise staff, manage scheduling/payroll, and coordinate with vendors while leading new initiatives and growth efforts in collaboration with hospital partners.