Clinic Operations Manager - Elevate Patient Experience

CalvertHealth; Prince Frederick (MD); On-site; USD 70,000 - 95,000; Full time

Job summary

CalvertHealth in Prince Frederick, MD is seeking an Operations Supervisor for the physician outpatient practice(s). You will oversee scheduling, registration, clinical operations, medical records, revenue cycle, accounts payable, and staffing to ensure high-quality patient care and efficient clinic performance.

The role requires a high school diploma (Bachelor’s preferred), at least 3 years of customer service or administrative/clinical support with supervisory experience, and knowledge of

Qualifications

• Must have minimum high school diploma; some undergraduate coursework preferred.
• Minimum 3 years in customer service, administrative, or clinical support with supervisory experience.
• Knowledge of medical terminology, insurance practices, healthcare operations, and compliance.

Responsibilities

• Oversee scheduling, registration, and clinical operations for outpatient practices.
• Supervise staffing, training, and performance to meet service standards.
• Manage medical records, revenue cycle, accounts payable, and financial controls.
• Report outcomes to staff, providers, and management with clear communication.

Skills

Customer service

Administrative support

Supervisory experience

Communication

Teamwork

Education

High school diploma

Some undergraduate coursework (health or business administration)

Bachelor’s degree preferred

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

CalvertHealth in Prince Frederick, MD is seeking an Operations Supervisor for the physician outpatient practice(s). You will oversee scheduling, registration, clinical operations, medical records, revenue cycle, accounts payable, and staffing to ensure high-quality patient care and efficient clinic performance.

The role requires a high school diploma (Bachelor’s preferred), at least 3 years of customer service or administrative/clinical support with supervisory experience, and knowledge of