Clinic Operations Lead: Elevate Patient Experience

Hispanic Alliance for Career Enhancement; Hazel Park (MI); On-site; USD 46,988 - 102,000; Full time

Job summary

Oak Street Health is seeking an Associate Practice Manager to lead daily operations at a single primary care clinic. You will supervise a multi-disciplinary team, ensure smooth clinic workflow, and drive patient satisfaction and outcomes using key performance metrics.

The role requires coordinating with leadership, implementing new initiatives, and overseeing scheduling and facilities to maintain a high-quality patient experience.

Qualifications

• 2+ years of experience in a supervisory role.
• Ability to work flexible hours, including evenings.
• Proficient PC skills (MS Office, EMR systems).
• US work authorization.

Responsibilities

• Lead and manage operations at a single primary care clinic location.
• Supervise a multi-disciplinary team and support engagement.
• Ensure patient satisfaction and clinical outcomes through metrics.
• Implement in-clinic operational initiatives and staff training.
• Oversee patient scheduling and facility coordination.
• Collaborate with Medical Director and Outreach Manager.

Skills

Supervisory experience

Flexible hours

Proficient PC skills

US work authorization

Education

Bachelor's or Master's degree in related field

Tools

Google Suite

Job description

Oak Street Health is seeking an Associate Practice Manager to lead daily operations at a single primary care clinic. You will supervise a multi-disciplinary team, ensure smooth clinic workflow, and drive patient satisfaction and outcomes using key performance metrics.

The role requires coordinating with leadership, implementing new initiatives, and overseeing scheduling and facilities to maintain a high-quality patient experience.