Clinic Operations Manager

MedStar Health; Annapolis (MD); On-site; USD 72,000 - 136,000; Full time

Job summary

MedStar Health in Annapolis, MD seeks a General Manager to plan, coordinate patient care activities, implement policies, and manage daily office operations. The role ensures regulatory compliance and a professional environment across the practice.

The incumbent will oversee staffing, scheduling, revenue cycle, and patient satisfaction while fostering provider relations and driving practice growth and operational efficiency.

Qualifications

• Strong organizational and time management abilities.
• Excellent customer service and communication skills.
• Ability to lead teams and manage multiple priorities.

Responsibilities

• Oversee daily operations of the medical office.
• Ensure patient access to care and maintain professional environment.
• Coordinate provider schedules and staffing to meet patient needs and financial goals.
• Monitor patient satisfaction and address concerns; review CGCAHPS data.
• Ensure compliance with environmental and regulatory policies; uphold Code of Conduct.

Skills

Organizational skills

Customer service

Leadership

Data-driven decisions

Education

High School Diploma

Bachelor's degree in Healthcare Administration

Medical terminology courses

Tools

Practice management systems

Microsoft Office

Medical office software

Job description

MedStar Health in Annapolis, MD seeks a General Manager to plan, coordinate patient care activities, implement policies, and manage daily office operations. The role ensures regulatory compliance and a professional environment across the practice.

The incumbent will oversee staffing, scheduling, revenue cycle, and patient satisfaction while fostering provider relations and driving practice growth and operational efficiency.