Clinic Operations Leader: Patient Experience & Growth

Banner Health; Scottsdale, Northern (AZ, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Banner Health's Desert Ridge Gastro Clinic in Scottsdale is seeking a Clinic Operations Manager to lead day-to-day outpatient operations, financial performance, staff engagement, and patient experience. This role will collaborate with physician practice leads and administrative teams to optimize efficiency and care delivery.

You will manage budgets, ensure compliance, recruit and retain staff, and foster partnerships with community stakeholders to support Banner's mission of delivering excellent

Qualifications

• Requires an associate degree in healthcare administration, business, finance or related field.
• 2+ years' experience leading a clinic, practice, or small business with metrics.
• Strong collaboration, communication, and organizational skills.

Responsibilities

• Directs day-to-day outpatient clinic operations and financial performance.
• Leads staff engagement, retention, and patient experience initiatives.
• Ensures compliance with accrediting bodies and government agencies.

Skills

Leadership

Budgeting

Operations management

Team building

Finance

Education

Associate's degree in healthcare administration or related field

Job description

Banner Health's Desert Ridge Gastro Clinic in Scottsdale is seeking a Clinic Operations Manager to lead day-to-day outpatient operations, financial performance, staff engagement, and patient experience. This role will collaborate with physician practice leads and administrative teams to optimize efficiency and care delivery.

You will manage budgets, ensure compliance, recruit and retain staff, and foster partnerships with community stakeholders to support Banner's mission of delivering excellent