Clinic Operations Leader

UnityPoint Health; Dubuque (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Full Time Benefits

Job summary

UnityPoint Health is seeking a Clinic Supervisor in Dubuque, IA to coordinate day-to-day clinic operations and lead clinical and patient service teams. The role reports to the Clinic Administrator or Senior Clinic Administrator and requires coordination with leadership to meet clinic objectives.

The position is Monday–Friday, 8:00 AM–5:00 PM, located in Dubuque, IA, with full-time benefits. A strong background in clinical operations and patient care is essential for success in this role.

Qualifications

• Associate degree in nursing or clinical field is required.
• Minimum 3 years of direct patient care in a clinical setting.
• Minimum 1 year in clinic operations and leadership.

Responsibilities

• Oversee daily clinic operations, staffing, and workflow efficiency.
• Lead, coach, and develop clinical and patient service teams.
• Support hiring, onboarding, and ongoing performance management.
• Cultivate a collaborative, high-performing team culture focused on quality care.
• Act as a liaison between patients, providers, and leadership.
• Ensure a seamless, coordinated care experience for every patient.
• Address concerns, support service recovery, and drive patient satisfaction.
• Lead emergency preparedness and response to maintain a safe environment.
• Elevate the Patient Experience and track KPIs to maximize clinic efficiency.

Education

Associate’s degree in nursing or clinical field

Job description

UnityPoint Health is seeking a Clinic Supervisor in Dubuque, IA to coordinate day-to-day clinic operations and lead clinical and patient service teams. The role reports to the Clinic Administrator or Senior Clinic Administrator and requires coordination with leadership to meet clinic objectives.

The position is Monday–Friday, 8:00 AM–5:00 PM, located in Dubuque, IA, with full-time benefits. A strong background in clinical operations and patient care is essential for success in this role.