Clinic Administrator - Express Care Clinics

UnityPoint Health; Cedar Rapids (IA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid time off

401K matching

Dental, health and vision insurance

Employee recognition program

Pet insurance

Job summary

UnityPoint Health in Cedar Rapids is seeking a Clinic Administrator to lead daily clinic operations with a focus on performance, scheduling, staffing, and patient care quality across multiple sites.

The role requires 2–3 years of leadership experience, strong interpersonal and supervisory skills, and proficiency in healthcare operations, accounts receivable, and budgeting. You will partner with physicians and leadership to achieve operational excellence.

Qualifications

• Bachelor’s degree or combination of education and experience.
• Business and/or health care management degree preferred.
• Master’s degree in business or health care management preferred.
• 2-3 years of leadership experience; experience in accounts receivable and billing.

Responsibilities

• Oversee daily clinic operations and staff to ensure efficient patient care.
• Manage accounts payable, payroll and budgeting processes.
• Coordinate scheduling, staffing and office policies across clinics.
• Communicate with physicians/providers and leadership to optimize operations.

Skills

Leadership

Interpersonal skills

Computer skills

Supervisory skills

Staff development

Education

Bachelor’s degree

Business/Healthcare management degree

Master’s degree

Job description

Clinic Administrator

Hiawatha Pecks Landing Express and Cedar Rapids Lindale Express Clinics

Clinic Hours: Monday - Sunday 8am-8pm

Will work primarily M-F 8-5PM - 40 hours/week

The Clinic Administrator is responsible for the operational performance in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. Advises and seeks consent from the organization’s leadership team to coordinate and manage the activities in the clinic.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Join our team of experts and make a difference with UnityPoint Health.

Responsibilities

Departmental Support

• Full authority over daily operations.
• Possess in–depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.
• Provide leadership within the clinic(s) they are supporting in order to ensure effective, efficient office operations, optimizing performance and continually improving quality of care in a vastly changing health care environment.
• Oversee of the day-to-day management of the office including the coordination of clinic operations, establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures.

Financial Management

• Responsible for financial operations of the clinic including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, monitoring accounts receivable and reviewing required reports.

Strategic Planning

• Be aware of what is happening in clinic/department and the organization by attending clinic/department and site lead meetings, reading emails and regularly checking information on the organization’s intranet site

Relationship Building

• Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, teamwork and staff development.
• Act as a liaison between physicians/providers and the organization’s leadership team to achieve effective communication and optimal operational processes.
• Partnering with associate medical director and director on provider performance and talent management
• Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs.

Qualifications

Education

• Bachelor’s degree required OR a combination of education and experience.
• Business and/or health care management degree preferred.
• Preferred Master’s degree in business or health care management.

Experience

• 2-3 years of leadership experience
• Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.
• Clinical operations experience preferred.
• Preferred experience in personnel management, facility management, financial management, budgeting and computers are preferred. Preferred knowledge and experience with process improvement.

Other

• Strong interpersonal skills.
• Strong computer skills.
• Strong supervisory and leadership skills.