Clinical Supervisor

UnityPoint Health; Dubuque (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Full Time Benefits

Job summary

UnityPoint Health is seeking a Clinic Supervisor in Dubuque, IA to coordinate day-to-day clinic operations and lead clinical and patient service teams. The role reports to the Clinic Administrator or Senior Clinic Administrator and requires coordination with leadership to meet clinic objectives.

The position is Monday–Friday, 8:00 AM–5:00 PM, located in Dubuque, IA, with full-time benefits. A strong background in clinical operations and patient care is essential for success in this role.

Qualifications

• Associate degree in nursing or clinical field is required.
• Minimum 3 years of direct patient care in a clinical setting.
• Minimum 1 year in clinic operations and leadership.

Responsibilities

• Oversee daily clinic operations, staffing, and workflow efficiency.
• Lead, coach, and develop clinical and patient service teams.
• Support hiring, onboarding, and ongoing performance management.
• Cultivate a collaborative, high-performing team culture focused on quality care.
• Act as a liaison between patients, providers, and leadership.
• Ensure a seamless, coordinated care experience for every patient.
• Address concerns, support service recovery, and drive patient satisfaction.
• Lead emergency preparedness and response to maintain a safe environment.
• Elevate the Patient Experience and track KPIs to maximize clinic efficiency.

Education

Associate’s degree in nursing or clinical field

Job description

Full Time Benefits

The Clinic Supervisor is responsible for the coordination of day-to-day clinic operations in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. The Clinic Supervisor reports directly to Clinic Administrator or Senior Clinic Administrator and advises and seeks consent from the organizations leadership team to coordinate and manage the activities in the clinic.

Overview

UnityPoint Clinic

Clinical Supervisor

Monday-Friday 8:00AM-5:00PM

Dubuque, IA

Full Time Benefits

The Clinic Supervisor is responsible for the coordination of day-to-day clinic operations in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. The Clinic Supervisor reports directly to Clinic Administrator or Senior Clinic Administrator and advises and seeks consent from the organizations leadership team to coordinate and manage the activities in the clinic.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker\'s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Oversee daily clinic operations, staffing, and workflow efficiency
• Lead, coach, and develop clinical and patient service teams
• Support hiring, onboarding, and ongoing performance management
• Cultivate a collaborative, high-performing team culture focused on quality care
• Act as a key liaison between patients, providers, and leadership
• Ensure a seamless, coordinated care experience for every patient
• Address concerns, support service recovery, and drive patient satisfaction
• Lead emergency preparedness and response to maintain a safe environment
• Elevate the Patient Experience and track key performance metrics to maximize clinic efficiency

Qualifications

Education:

• Associate’s degree in nursing or clinical field.

Experience:

• Minimum 3 years of direct patient care in a clinical setting.
• Minimum 1 year in clinic operations and leadership.

License(s)/Certification(s):

• Licensed in state(s) of practice in one of the following:
• Registered Nurse
• Licensed Practical Nurse
• Radiology Technologist
• Emergency Medical Technician

OR Certified or Registered Medical Assistant (AAMA, NCCT, AMT, NHA, NCMA, NAHP, AAH, ARMA or NHCA)

• BCLS Basic Life Support (upon hire)
• Completion of state-mandated Child and Adult Abuse Mandatory Reporter Training within 60 days of hire:
• Iowa Child Abuse (MRCHILDIA) – required
• Illinois Child Abuse (MRCHILD-ILDCFS) – required
• Iowa Adult Dependent Abuse (MRDEPADULTIA) – required
• Illinois Adult Dependent Abuse (MRDEPADULT-ILDOA) – required