Clinic Operations Lead & Team Coach

Golden State Orthopedics and Spine; Walnut Creek (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee PPO medical insurance

401k and Profit-Sharing Program

Paid vacation and holidays

Sick time and floating holidays

Employee discount programs

Internal mobility

Job summary

Golden State Orthopedics and Spine seeks a Clinic Lead to guide clinical operations and staff coordination in a fast-paced orthopedic environment. You will train, coach, and support the team while facilitating communication with leadership and ensuring quality patient care.

Responsibilities include scheduling, KPI development, timecard verification, and inventory management, along with hands-on patient care as needed.

Qualifications

• High school diploma or GED required.
• Lead or management experience preferred.
• Medical Assistant experience required.
• 2 years in medical office setting.
• CMA certificate or equivalent experience.
• 3–5 years MA experience in orthopedic/specialty clinic preferred.
• Minimum 1 year supervisory/management experience.
• Current Medical Assistant certification preferred.
• BLS/CPR certification current.
• Proficiency with EMR systems.
• Solid knowledge of OSHA, HIPAA and infection control.

Responsibilities

• Lead and coordinate clinical operations and staff scheduling.
• Coach and train team members; provide feedback.
• Communicate across team and management; relay feedback.
• Monitor quality standards; report performance to leadership.
• Manage clinic staff schedules; handle time-off and callouts.
• Support staff evaluations and KPI development.
• Assist with patient flow and basic patient care as needed.
• Ensure HIPAA/OSHA compliance and infection control.
• Serve as a resource for new workflows and initiatives.

Skills

Lead or management

Medical Assistant experience

supervisory experience

EMR proficiency

BLS/CPR certification

OSHA/HIPAA knowledge

Communication skills

Education

High school diploma or GED

CMA certificate or equivalent

Current Medical Assistant certification

BLS/CPR certification

Tools

EMR

Job description

Golden State Orthopedics and Spine seeks a Clinic Lead to guide clinical operations and staff coordination in a fast-paced orthopedic environment. You will train, coach, and support the team while facilitating communication with leadership and ensuring quality patient care.

Responsibilities include scheduling, KPI development, timecard verification, and inventory management, along with hands-on patient care as needed.