Clinic Operations Lead – Success & Onboarding

MD Ally; Mendota Heights (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Bloomwell is seeking an Assistant Clinic Success Manager to help run daily clinic operations and support the Clinic Success Manager. The role owns scheduling accuracy, onboarding logistics, and timely documentation, while coordinating with families and teammates.

The ideal candidate brings strong organizational skills, proactive mindset, and comfort using CentralReach and Deputy. This is a full-time on-site role in a pediatric clinic environment.

Qualifications

• High school diploma required; associate's or bachelor's degree preferred.
• Experience in healthcare or administrative support preferred; ABA industry experience a plus.
• Strong organizational skills and attention to detail.
• Ability to work full-time, Monday–Friday, with occasional evenings/weekends.
• Pass background check.

Responsibilities

• Daily Operations: assist in converting session notes, update real-time schedules, manage day-of changes, keep clinic clean and organized.
• Weekly Operations: contact families, assist onboarding, review schedules for eligibility.
• Monthly Operations: plan team events, update profiles, send attendance reports, audit data, monitor expirations.
• New Teammate Support: lead orientation, send welcome emails, assemble training materials, input schedules, track progress.
• Administrative Support: supply ordering, process bonuses, run reports.
• Ownership & Initiative: own designated areas, make day-to-day decisions, partner with CSM, identify and fix issues.

Skills

Healthcare admin

Organizational skills

Attention to detail

Judgment & problem-solving

Proactive ownership

Interpersonal skills

Scheduling systems CentralReach Deputy

Background check

Full-time flexibility

Education

High school diploma

Associate's or Bachelor's degree

Tools

CentralReach

Deputy

Job description

Bloomwell is seeking an Assistant Clinic Success Manager to help run daily clinic operations and support the Clinic Success Manager. The role owns scheduling accuracy, onboarding logistics, and timely documentation, while coordinating with families and teammates.

The ideal candidate brings strong organizational skills, proactive mindset, and comfort using CentralReach and Deputy. This is a full-time on-site role in a pediatric clinic environment.