Clinic Operations Lead - Scheduling, Billing & Patient Flow

Trinity Health; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Job summary

Trinity Health Des Moines is seeking a Clinic Office Lead to oversee day-to-day clinic operations, including staff coordination, scheduling, patient registrations, and medical records, ensuring smooth patient flow and high-quality care.

The role involves process improvement, training, and coordinating billing while serving as a resource in the absence of the manager. Typical hours are 40 per week, Day Shift, with a focus on maintaining excellent patient service.

Qualifications

• Experience overseeing clinic operations and staff coordination.
• Knowledge of patient registration, billing, and medical records processes.
• Strong leadership, training, and problem-solving abilities.

Responsibilities

• Oversee day-to-day clinic operations and staff coordination.
• Manage scheduling, patient registrations, and medical records.
• Coordinate billing, verify insurance, and address denials or denials follow-up.
• Lead process improvements and staff training; troubleshoot operational issues.
• Participate in meetings and ensure adherence to policies and safety standards.

Skills

Staff coordination

Scheduling

Billing

Medical records

Training

Customer service

Tools

Billing software

Scheduling software

Payroll systems

Job description

Trinity Health Des Moines is seeking a Clinic Office Lead to oversee day-to-day clinic operations, including staff coordination, scheduling, patient registrations, and medical records, ensuring smooth patient flow and high-quality care.

The role involves process improvement, training, and coordinating billing while serving as a resource in the absence of the manager. Typical hours are 40 per week, Day Shift, with a focus on maintaining excellent patient service.