Clinic Operations Lead - Patient Experience

UVM Health - UVM Medical Center; Burlington (VT); On-site; USD 48,000 - 64,000; Full time

Job summary

UVM Health - UVM Medical Center is seeking an Operations Support Specialist to enhance patient experience by coordinating daily clinic operations, resolving workflow issues, and proposing process improvements to meet performance goals.

In the absence of the clinic supervisor, the incumbent serves as clinic lead, guiding staff, maintaining service standards, and collaborating with the practice team to ensure timely patient flow.

Qualifications

• Associate's Degree in Business or related field preferred.
• Equivalent combination of education and experience necessary.

Responsibilities

• Coordinate day-to-day clinic operations.
• Resolve problems and suggest process improvements.

Skills

Customer service

Clinic coordination

Education

Associate's Degree in Business

Job description

UVM Health - UVM Medical Center is seeking an Operations Support Specialist to enhance patient experience by coordinating daily clinic operations, resolving workflow issues, and proposing process improvements to meet performance goals.

In the absence of the clinic supervisor, the incumbent serves as clinic lead, guiding staff, maintaining service standards, and collaborating with the practice team to ensure timely patient flow.