Clinic Operations Lead: Guide a Caring Team

ochsner; Lafayette (LA); On-site; USD 52,000 - 70,000; Full time

Job summary

Ochsner in Lafayette, LA is seeking a clinical department operations supervisor to lead daily personnel and processes, in collaboration with clinic leadership. This role helps implement policies and drives improvements in patient care workflows.

Requirements include a high school diploma, 2 years healthcare experience, and preferred associate's degree or supervisory experience. Strong communication, computer and registration knowledge, and flexible scheduling are essential.

Qualifications

• High school diploma or equivalent required.
• Associate's degree preferred.
• 2 years healthcare experience required.
• Previous lead or supervisory experience preferred.
• Proficiency with computers, software and web-based applications.
• Knowledge of patient registration and medical terminology.
• Ability to work a flexible schedule (e.g. 24/7, weekend, holiday, on call).

Responsibilities

• Coordinates staff performance by collaborating with other team members to allocate labor resources among clinics and monitoring production.
• Monitors patient flow activities.
• Monitors department metric performance.
• Assists in the training, orientation and staff development programs.
• Assists with patient registration tasks when necessary.
• Provides training and mentoring to clinical staff and provides feedback to leader for staff performance evaluations.
• Adapts behavior to the patient population with regard to privacy and communication style.
• Performs other related duties as required.

Skills

Computer proficiency

Verbal communication

Written communication

Medical terminology

Staff development

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Ochsner in Lafayette, LA is seeking a clinical department operations supervisor to lead daily personnel and processes, in collaboration with clinic leadership. This role helps implement policies and drives improvements in patient care workflows.

Requirements include a high school diploma, 2 years healthcare experience, and preferred associate's degree or supervisory experience. Strong communication, computer and registration knowledge, and flexible scheduling are essential.