Clinic Operations Lead

Trinity Health Mid-Atlantic; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Trinity Health Mid-Atlantic is seeking a Clinic Clerical Lead to oversee day-to-day clinic operations, including staff coordination, scheduling, patient registrations, and medical records management.

The role emphasizes process improvement, training, and troubleshooting to ensure smooth patient flow and adherence to safety and policies. A collaborative, shared-leadership approach is required.

Qualifications

• Associate's degree in a related field required.
• Minimum of 2 years of prior related experience in a medical office or healthcare setting.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Optimizes clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections.
• Oversees staff scheduling, onboarding, and education.
• Assist with payroll, timekeeping, and performance management
• Recognizes and addresses issues, improving clinic flow and ensuring quality patient care.
• Responds to patient inquiries.
• Actively participates in meetings, leads huddles, ensuring adherence to safety, infection control, and departmental policies.

Education

Associate's degree in related field

Job description

Trinity Health Mid-Atlantic is seeking a Clinic Clerical Lead to oversee day-to-day clinic operations, including staff coordination, scheduling, patient registrations, and medical records management.

The role emphasizes process improvement, training, and troubleshooting to ensure smooth patient flow and adherence to safety and policies. A collaborative, shared-leadership approach is required.