Clinic Operations Coordinator

Children's Healthcare of Atlanta; Brookhaven (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an experienced Administrative/Clinic Support specialist to ensure efficient daily operations within physician services and contribute to safe, high-quality patient care.

The role requires at least one year in an office setting, a high school diploma, and a bachelor’s degree preferred. Proficiency in Microsoft Office and strong communication skills are essential, with Epic scheduling experience a plus.

Qualifications

• One year of experience in administrative or office management role (physician office clinic setting preferred).
• Bachelor’s degree in Business, Healthcare, or related field is preferred.
• High school diploma or equivalent required.

Responsibilities

• Serves as primary contact for patient appointment scheduling and supports centralized teams.
• Maintains provider and resource schedules using Epic and other scheduling tools.
• Strives to meet department and patient access goals and metrics.
• Coordinates with clinical teams to ensure information and resources for patient care.
• Responds to Epic InBasket messages, emails, and calls related to scheduling and access.
• Manages recall lists, waitlists, referrals, and optimizes schedule utilization.
• Performs general admin duties: correspondence, filing, phones, credentialing documents, and expense requests.
• May assist with payroll or HR paperwork and database maintenance.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Bachelor’s degree in Business or Healthcare

Tools

Microsoft Office Suite

Job description

Children’s Healthcare of Atlanta is seeking an experienced Administrative/Clinic Support specialist to ensure efficient daily operations within physician services and contribute to safe, high-quality patient care.

The role requires at least one year in an office setting, a high school diploma, and a bachelor’s degree preferred. Proficiency in Microsoft Office and strong communication skills are essential, with Epic scheduling experience a plus.