Practice Operations Assistant — Anesthesia Scheduling

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an Administrative Assistant to support physician operations and patient care delivery. The role handles appointment scheduling, scheduling with Epic, and coordination with clinical teams.

The ideal candidate has at least one year in a physician office setting, a high school diploma, and a bachelor’s degree in Business or Healthcare. Proficiency in Microsoft Office and strong communication are essential.

Qualifications

• One year of experience in administrative or office management in a physician office setting.
• Bachelor’s degree in Business, Healthcare, or related field.
• Strong communication and customer service skills.

Responsibilities

• Serves as primary contact and resource for patient appointment scheduling; may include collaboration with centralized contact center teams.
• Maintains provider and resource schedules through Epic and system tools; may include oversight of schedule disruptions.
• Works to meet department and patient access goals and metrics.
• Coordinates with clinical teams to ensure information and resources are available for patient care.
• Reviews Epic InBasket messages, emails, and phone calls related to scheduling and patient access.
• Optimizes schedule utilization by monitoring recalls, wait lists, and referrals.
• Addresses patient communication including faxes, mail, calls, and forms.
• Performs general administrative duties; may assist with credentialing documents, expenses, and meeting coordination.
• Orders and stocks supplies, records, and acts as liaison to departments/vendors; may take minutes at meetings.
• Prepares minutes, agendas, and materials; may handle payroll or HR paperwork as needed.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Interpersonal skills

MS Office

Windows applications

Education

Bachelor’s degree in Business/Healthcare

High school diploma or equivalent

Tools

Epic

Scheduling tools

Job description

Children’s Healthcare of Atlanta is seeking an Administrative Assistant to support physician operations and patient care delivery. The role handles appointment scheduling, scheduling with Epic, and coordination with clinical teams.

The ideal candidate has at least one year in a physician office setting, a high school diploma, and a bachelor’s degree in Business or Healthcare. Proficiency in Microsoft Office and strong communication are essential.