CLINIC OFFICE MGR | ORTHOPEDICS CLINIC

UAB Medical West Hospital; McCalla (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

UAB Medical West Hospital is seeking a Clinic Office Manager to oversee day-to-day clinic operations, including supply management, patient flow, and staff coordination.

Ideal candidates will have medical office management experience, strong regulatory knowledge, and a track record of hiring and training healthcare staff. This role requires effective communication with leadership and clinic staff to ensure high-quality patient care.

Qualifications

• Experience in medical office management preferred.
• Strong knowledge of Joint Commission requirements and regulatory standards.
• Excellent communication and interpersonal skills.
• Proven ability to hire and train new staff.
• Ability to coordinate across departments and manage workflow.

Responsibilities

• Approves and coordinates ordering and receiving of medical supplies and medications.
• Expedites patient flow to ensure timely service.
• Reports staffing needs to the Director of Clinic Integration.
• Assists in resolving patient complaints or problems.
• Coordinates between the purchasing department and the clinic.
• Works with Director and COO on clinic improvements.
• Assists with staff performance evaluations.
• Liaises to communicate information from Director/COO to clinic staff.
• Responsible for hiring and training of new employees.
• Uses the AIDET principles with every patient encounter.
• Maintains knowledge of Joint Commission and regulatory requirements on a daily basis.
• Performs other duties as assigned.

Skills

Medical office management

Staff scheduling

Customer service

Regulatory compliance

Hiring and training

Interdepartmental coordination

Education

High school diploma or GED

Job description

The Clinic Office Manager is responsible for the general day to day operations of the clinic.

Key Duties and Responsibilities:

• Approves and coordinates all ordering and receiving of medical supplies and medications.
• Works to ensure that the patient flow is expedited timely and smoothly.
• Advises the Director of Clinic Integration of any problems or changes that occur.
• Documents and reports the clinic staffing needs to the Director of Clinic Integration.
• Assists in working to resolve any patient complaints or problems.
• Acts as coordinator between the purchasing department and the clinic.
• Works with the Director of Clinic Integration and the Chief Operating Officer on improvements for the clinic.
• Assists with the performance evaluations for clinic employees.
• Acts as the liaison to communicate information to clinic staff from the Director of Clinic Integration or Chief Operating Officer.
• Responsible for hiring and training of new employees.
• Uses the AIDET principles with each patient encounter.
• Demonstrates knowledge of the requirements of The Joint Commission and other regulatory agencies on a daily basis.
• Performs other duties as assigned.

High school diploma or GED required; previous medical office and management experience preferred.