Clinic Office Coordinator

Spectrum Health Systems, Inc; Southbridge (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Spectrum Health Systems, Inc. in Southbridge, MA seeks a Clinical Office Coordinator to greet clients, answer questions about appointment schedules, and direct them to the appropriate clinician.

You will answer calls, transfer to staff, and record messages to keep the clinic running smoothly. The role requires a high school diploma or GED, Windows/Outlook/Word proficiency, and preferably bilingual English/Spanish.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience with Windows, Outlook, and Word required.

Responsibilities

• Greet clients and answer questions about appointment schedules and directing to clinicians.
• Answer the telephone professionally and transfer calls or record messages as needed.
• Greet clients, staff and visitors in a professional, friendly manner.
• Demonstrate respect for supervisors, co-workers, and clients.
• Collect co-payments and fees for services rendered and document transactions.

Skills

Bilingual English/Spanish

Customer service

Excellent communication

Organized

Receptionist experience

Education

High school diploma or GED

Tools

Windows

Microsoft Outlook

Microsoft Word

Job description

Location: Southbridge, MA - Outpatient Treatment Program

Schedule: Tuesday - Saturday, 5:45am - 2:15pm

Pay rate: $20.70-$23.97/hour

Benefits:

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Clinical Office Coordinator is responsible for:

• Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
• Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
• Greeting clients, staff and/or visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Qualifications:

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills