Clinic Office Coordinator

Spectrum Health Systems; Southbridge (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Paid time off

401k with company match

Job summary

Spectrum Health Systems in Southbridge, MA is seeking a full-time receptionist for the outpatient treatment program. The role handles patient check-ins, phone inquiries, and basic administrative duties in a fast-paced clinical setting.

Requirements include a high school diploma or GED, strong communication skills, and familiarity with Windows/Outlook/Word. Bilingual English/Spanish is preferred, with opportunities for growth and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish preferred.
• Prior receptionist experience in a healthcare setting preferred.
• Familiarity with insurances preferred.
• Computer experience with Windows, Outlook and Word required.
• Ideal candidate is organized with strong communication skills.

Responsibilities

• Greeting clients, answering appointment questions, directing them to clinicians and handling other admin tasks.
• Answering the telephone professionally and transferring calls or recording messages.
• Greeting clients, staff and visitors in a professional manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-pays and fees for services and documenting transactions as needed.

Skills

Bilingual English/Spanish

Strong communication skills

Organized

Healthcare receptionist experience

Customer service

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Windows

Job description

Job Details

Job Location: Southbridge, MA 01550

Position Type: Full Time

Education Level: High School

Salary Range: $20.70 - $23.97 Hourly

Job Shift: 1st Shift/Days

Job Category: Admin - Clerical

Location: Southbridge, MA - Outpatient Treatment Program

Schedule: Tuesday - Saturday, 5:45am - 2:15pm

Pay rate: $20.70-$23.97/hour

Benefits

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

Responsibilities

• Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
• Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
• Greeting clients, staff and/or visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Qualifications

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills