Receptionist

Lakes Regional Community Center; Mount Pleasant (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Disability insurance

Loan forgiveness

Employee assistance

Pet insurance

Term life

Retirement match

Dental and vision

Wellness program

Paid holidays

Vacation leave

Sick leave

Job summary

Lakes Regional Community Center in Mount Pleasant, TX seeks a friendly, organized Receptionist to welcome clients and visitors and support clinic operations. You will answer calls, route inquiries, schedule appointments, and assist with data entry while upholding HIPAA standards and confidentiality.

This role requires Excellent interpersonal skills, reliability in a fast-paced environment, and preferred bilingual English/Spanish. Full-time position with benefits.

Qualifications

• High School Diploma required.
• Prior mental health experience preferred.
• Bilingual English/Spanish preferred.
• Ability to work in a fast-paced setting; strong prioritization skills.
• Excellent interpersonal skills and professionalism.

Responsibilities

• Answer and route incoming calls using a multi-line system.
• Greet clients, visitors and partners with courtesy and compassion.
• Direct walk-in clients and visitors to appropriate staff or services.
• Schedule, confirm, and manage appointments daily.
• Maintain client confidentiality per HIPAA policies.
• Assist with patient registration, intake paperwork and data entry.
• Monitor reception area for a professional, welcoming atmosphere.
• Respond to general inquiries and provide information about clinic services.
• Support staff with filing, scanning and other office duties.
• Coordinate communication between clients and clinical staff.
• Assist with financial intakes when needed.
• Print and distribute routine schedules/service reports.

Skills

Phone system

Guest greeting

Direct walk-ins

Schedule appointments

HIPAA compliance

Data entry

Staff coordination

Education

High School Diploma

Job description

Description

We are seeking a friendly, professional, and organized Receptionist to join our mental health clinic team. The Receptionist serves as the first point of contact for clients, visitors, and callers, creating a welcoming and supportive environment while ensuring efficient clinic operations. The receptionist is responsibilities include: Answer and route incoming phone calls promptly and professionally.

• Be able to operate a multi-line telecommunications system.
• Greet clients, visitors, and community partners with courtesy and compassion.
• Direct walk-in clients and visitors to the appropriate staff members or services.
• Schedule, confirm, and manage appointments daily.
• Maintain client confidentiality in accordance with HIPAA and organizational policies.
• Assist with patient registration, intake paperwork, and data entry.
• Monitor the reception area to ensure a professional and welcoming atmosphere.
• Respond to general inquiries and provide information about clinic services.
• Support staff with filing, scanning, and other office duties.
• Coordinate communication between clients and clinical staff.
• Assist with financial intakes when needed.
• Print and distribute routine schedules/service reports

Job Details

We are seeking a friendly, professional, and organized Receptionist to join our mental health clinic team. The Receptionist serves as the first point of contact for clients, visitors, and callers, creating a welcoming and supportive environment while ensuring efficient clinic operations. The receptionist is responsibilities include: Answer and route incoming phone calls promptly and professionally.

• Be able to operate a multi-line telecommunications system.
• Greet clients, visitors, and community partners with courtesy and compassion.
• Direct walk-in clients and visitors to the appropriate staff members or services.
• Schedule, confirm, and manage appointments daily.
• Maintain client confidentiality in accordance with HIPAA and organizational policies.
• Assist with patient registration, intake paperwork, and data entry.
• Monitor the reception area to ensure a professional and welcoming atmosphere.
• Respond to general inquiries and provide information about clinic services.
• Support staff with filing, scanning, and other office duties.
• Coordinate communication between clients and clinical staff.
• Assist with financial intakes when needed.
• Print and distribute routine schedules/service reports

Incumbent must be highly organized with multi-tasking skills, and capable of managing requests from multiple staff in a high traffic/high noise setting. Strong interpersonal skills are essential.

Minimum Qualifications

High School Diploma.

Preferred Qualifications

Prior mental health experience preferred. Ability to communicate and work effectively in a fast-paced work setting; ability to plan, implement and prioritize assignments. Prefer bilingual skills English Spanish and work well in a team setting .

Work Schedule

8-5 Mon-Fri (Full-time)

Benefits At Full Time

• Employer-Cost Sharing of health (Include 50% of Elected Dependent Coverage)
• Employer-Paid Short-Term Disability Insurance
• Loan Forgiveness Program
• Employee Assistance Program
• Pet Insurance
• Employer-Paid Term Life Insurance
• Employer-Match Retirement Contributions (Up to 5% of Base Salary)
• Optional Dental, Vision, Life and Long-Term Disability Insurance
• Wellness Program
• 12 Paid Holidays per Year
• 2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate
• 2+ Weeks Paid Sick Leave per Year