Clinic Medication Refill & Prior Authorization Specialist

Axis Community Health; Livermore (CA); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

403(B) retirement plan with employer-m

Educational reimbursement

12 paid holidays

Paid time off accrual

Job summary

Axis Community Health is seeking a Medication Refill Coordinator to manage medication refills across multiple sites, complete prior authorizations, and support clinical staff. The role emphasizes accuracy, timely data entry, and exceptional patient service in a fast-paced environment.

The position requires a high school diploma, Spanish fluency, and experience in medical office duties. Epic experience and MS Office skills are a plus, with opportunities to grow within a nonprofit health system.

Qualifications

• High School Diploma or equivalent required.
• Spanish fluency required.
• Proven ability to build relationships with patients and staff and provide service.
• Experience with medical office duties and insurance knowledge is a plus.
• Epic is a plus.
• Must be able to multi-task and meet deadlines.

Responsibilities

• Coordinate medication refills for patients across multiple sites.
• Complete prior authorizations for medications as needed.
• Meet established quality and productivity standards and deadlines.
• Collaborate with providers and clinical staff to efficiently handle patient services.
• Provide outstanding customer service to clients and maintain a positive organizational image.
• Follow up with medical providers to ensure documentation and reduce backlogs.
• Accurately enter data and verify medications with providers.

Skills

Spanish fluency

Typing 35 WPM

Microsoft Office

Epic experience

Data entry accuracy

multitasking

Education

High School Diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Axis Community Health is seeking a Medication Refill Coordinator to manage medication refills across multiple sites, complete prior authorizations, and support clinical staff. The role emphasizes accuracy, timely data entry, and exceptional patient service in a fast-paced environment.

The position requires a high school diploma, Spanish fluency, and experience in medical office duties. Epic experience and MS Office skills are a plus, with opportunities to grow within a nonprofit health system.