Clinic Manager - Urology

PeaceHealth; Bellingham (WA); On-site; USD 80,000 - 119,000; Full time

Benefits offered by this job

Medical/dental/vision

401k with match

Paid time off

Life & disability insurance

Tuition reimbursement

Wellness program

Job summary

PeaceHealth is seeking a Clinic Manager for a Full Time, 1.00 FTE, Day position in Washington. Responsible for coordinating interdisciplinary care, partnering with physicians and leadership to manage operations, budgets and staff across potentially multiple sites. Ensures high-quality patient care and achievement of operational goals.

The role emphasizes leadership, problem-solving, process improvement and financial oversight to support PeaceHealth’s mission and service levels.

Qualifications

• Bachelor’s degree in Business or Healthcare Management or equivalent experience.
• Minimum 2 years leadership/manager experience in healthcare.
• Experience with financial management and analytics.
• Strong communication and interpersonal skills.
• Proficiency with MS Office and data analysis.
• Experience with quality improvement and process improvement.

Responsibilities

• Lead clinic operations with physicians and leadership to meet annual goals.
• Oversee multiple sites or service lines when required.
• Ensure high quality, compassionate care and service delivery.
• Manage staff hiring, development and performance.
• Oversee budgets, productivity, and financial performance.
• Drive process improvement initiatives and strategic projects.

Skills

Leadership

Problem solving

Team building

Process improvement

Time management

Interpersonal communication

MS Office

Financial management

Benchmarking

Teamwork

Education

Bachelor's Degree – Business

Bachelor's Degree – Healthcare Management

Tools

None

Job description

Description

PeaceHealth is seeking a Clinic Manager for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $38.22 – $57.34.

Job Summary

Responsible for facilitating an interdisciplinary, collaborative approach in the delivery of care and programs; partnering with clinic Physician(s) and operational leadership to provide effective and proactive management of clinic operations; management of provider caregivers (typically up to 10 providers); ensuring exceptional services to patients; and for achieving annual operational and financial goals. May manage multiple sites, departments or services lines.

Essential Functions

• Partners with physicians and senior clinic leadership to lead clinic operations to ensure overall success of area/site. Engage staff, providers and leadership in developing and implementing action plans to meet annual operating goals that are in alignment with strategic plan and to resolve clinic issues in a timely manner.
• Analyzes, organizes and manages clinical and non-clinical operations of assigned areas. This may include multiple sites/departments/service lines.
• Full authority/oversight over daily operations and responsible for managing and overseeing the delivery of exceptional and compassionate care to all patients within area(s) of responsibility.
• Overall accountability and oversight of assigned clinic(s)/area(s) including: financial and operational performance; provider practice efficiency; service excellence; budget development and management; staffing; talent/performance management. Engages appropriate stakeholders in the review and dissemination of area financial and productivity performance.
• Manages the selection, training, coaching, mentoring, development and evaluation of assigned staff. Full employment authority.
• Provides first line response to physician and assigned staff issues (behavioral and clinical). Responsible for problem resolution in collaboration with lead physicians(s) and/or senior clinic leadership as necessary.
• Supports/influences strategic initiatives and manage programs in identified service lines. Provides solutions and strategic direction for addressing the business operational issues.
• Involved with planning and implementation of new or acquired service and business ventures.
• Leads process improvement initiatives. Analyzes situations, identifies problems, identifies and evaluates alternative courses of action and implements improvement plans through utilization of Quality Improvement (QI) and Process Improvement (PI) principles.
• Demonstrates emphasis on inspiring caregivers and improving quality of staff, systems, and environment to insure high quality care and service.
• Ensures that legal and regulatory standards, as well as clinic and department policies and procedures are implemented and monitored.
• If clinic size does not support a Supervisor-Clinic Operations, responsibilities also include those listed in the job profile for the Supervisor – Clinic Operations.
• Performs other duties as assigned.

Qualifications

Education

• Bachelor's Degree Required: Business or
• Bachelor's Degree Required: Healthcare Management or a combination of education and professional experience that provides the caregiver with the requisite knowledge, skills and abilities to successfully perform the job

Experience

• Minimum of 2 years Required: leadership experience including manager level or
• Required: Equivalent healthcare management experience

Skills

• Strong problem solving, decision making, team building, process improvement, leadership and time management skills. (Required)
• Excellent interpersonal and communication skills, both written and verbal. (Required)
• Proficient in the use of computers including MS Office applications. (Required)
• Strong financial management skills including analytical skill and familiarity with benchmarking financial and operational performance. (Required)
• Embraces and promotes teamwork. (Required)
• Knowledge of an experience with continuous improvement techniques and methodologies. (Required)
• Demonstrated competence in developing business plans for new services and capital equipment. (Required)

Working Conditions

Lifting

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment and time spent on site in medical/hospital setting.

Mental/Visual

• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are

• full medical/dental/vision coverage
• 403b retirement plan employer base and matching contributions
• paid time off
• employer-paid life and disability insurance with additional buyup coverage options
• tuition and continuing education reimbursement
• wellness benefits, and expanded EAP and mental health program

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

EEO ... Employer/Vets/Disabled in accordance with applicable local, state or federal laws.