Clinic Manager, Pediatrics

VCU Dental Care; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Profit Sharing

Tuition assistance

Professional development

Paid holidays

PTO

Short-term disability

Long-term disability

Life insurance

Dental discounts

Flexible spending accounts

Job summary

VCU Dental Care in Richmond, VA seeks a Clinic Manager for its Pediatric Dentistry clinic. You will oversee daily operations, lead staff, and ensure high-quality patient service while maintaining regulatory compliance.

The role involves coordinating scheduling, resources, and billing processes, fostering a collaborative team environment, and contributing to a patient-centered culture at a respected university clinic.

Qualifications

• High school diploma or equivalent.
• 3+ years of clinical dental office experience.
• Strong knowledge of dental clinic operations, billing, insurance, and patient services.
• Strong communication, leadership, organizational, and customer service skills.
• Proficiency with Google Workspace and computer systems.
• Ability to work effectively in a fast-paced, diverse environment.

Responsibilities

• Oversee daily clinic operations, staffing, scheduling, patient flow, and resources.
• Lead and support clinic staff and promote a positive, patient-focused environment.
• Monitor administrative and clinical processes for efficiency and quality.
• Support billing, insurance, collections, and other financial processes.
• Ensure compliance with HIPAA, OSHA, and organizational policies.
• Collaborate with leadership, faculty, residents, and staff to address operational needs.

Skills

Dental clinic operations

Leadership

Communication

Organizational skills

Customer service

Education

High school diploma or equivalent

RDA certification

RDH

Bachelor’s degree in business or healthcare administration

Epic experience

Tools

Google Workspace

Job description

VCU Dental Care is seeking a Clinic Manager to oversee the daily operations of our Pediatric Dentistry clinic. This position provides leadership to clinic staff and works closely with faculty, residents, and leadership to ensure efficient clinic operations, quality patient service, and compliance with organizational and regulatory requirements.

Key Responsibilities

• Oversee daily clinic operations, staffing, scheduling, patient flow, and resources.
• Lead and support clinic staff and promote a positive, patient-focused environment.
• Monitor administrative and clinical processes for efficiency and quality.
• Support billing, insurance, collections, and other financial processes.
• Ensure compliance with HIPAA, OSHA, and organizational policies.
• Collaborate with leadership, faculty, residents, and staff to address operational needs.

Qualifications

• High school diploma or equivalent.
• 3+ years of clinical dental office experience.
• Strong knowledge of dental clinic operations, billing, insurance, and patient services.
• Strong communication, leadership, organizational, and customer service skills.
• Proficiency with Google Workspace and computer systems.
• Ability to work effectively in a fast-paced, diverse environment.

Preferred

RDA certification, RDH, Bachelor’s degree in business or healthcare administration, Epic experience, dental clinic management/supervisory experience, and BLS certification.

Schedule

Monday–Friday, 7:30 a.m.–4:30 p.m. Schedule may vary based on operational needs.

Job Type

Full-Time / Exempt

Hiring Range

Commensurate with experience

Benefits

Health, dental, vision, group life insurance, dental discounts, flexible spending accounts, paid holidays, PTO, 401(k) Profit Sharing, professional development/tuition assistance, short- and long-term disability, and life insurance.

Background checks required.

VCU Dental Care is an Equal Employment Opportunity Employer. We do not discriminate against employees or applicants on any legally recognized basis.