Pediatrics Clinic Manager: Patient-First Operations Leader

Virginia Commonwealth University; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Profit Sharing

Professional development/tuition assis

Job summary

VCU Dental Care in Richmond, VA is seeking a Clinic Manager for the Pediatric Dentistry clinic to oversee daily operations, lead staff, and coordinate with faculty, residents, and leadership to ensure efficient service and high-quality patient care.

The role requires strong leadership, clear communication, and a solid understanding of billing, patient services, and regulatory compliance. A fast-paced, diverse environment is expected, with a focus on patient-centered care.

Qualifications

• High school diploma or equivalent.
• 3+ years of clinical dental office experience.
• Strong knowledge of dental clinic operations, billing, insurance, and patient services.
• Strong communication, leadership, organizational, and customer service skills.
• Proficiency with Google Workspace and computer systems.
• Ability to work effectively in a fast-paced, diverse environment.

Responsibilities

• Oversee daily clinic operations, staffing, scheduling, patient flow, and resources.
• Lead and support clinic staff and promote a positive, patient-focused environment.
• Monitor administrative and clinical processes for efficiency and quality.
• Support billing, insurance, collections, and other financial processes.
• Ensure compliance with HIPAA, OSHA, and organizational policies.
• Collaborate with leadership, faculty, residents, and staff to address operational needs.

Skills

Leadership

Staff management

Operations management

Billing and insurance knowledge

HIPAA compliance

Communication skills

Google Workspace

Education

High school diploma (or equivalent)

Bachelor’s degree in healthcare administration or business (preferred)

Tools

Epic

Computer systems

Job description

VCU Dental Care in Richmond, VA is seeking a Clinic Manager for the Pediatric Dentistry clinic to oversee daily operations, lead staff, and coordinate with faculty, residents, and leadership to ensure efficient service and high-quality patient care.

The role requires strong leadership, clear communication, and a solid understanding of billing, patient services, and regulatory compliance. A fast-paced, diverse environment is expected, with a focus on patient-centered care.