Clinic Manager

Diversity Health; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Diversity Health in Nashville, TN is seeking a Clinic Manager to oversee daily clinic operations across all shifts, ensuring efficient patient flow and quality care.

The role requires strong leadership, hands-on management of clinical staff, and reporting to the Director of Clinic Services. Proficiency with Athena EMR, Google Drive, and workforce scheduling tools is essential, as is adherence to HIPAA and safety standards.

Qualifications

• Must be able to perform essential clinic manager duties.
• Proficiency with EMR and scheduling tools required.
• Experience in supervising clinical staff and ensuring compliance with policies.

Responsibilities

• Oversees daily clinic operations across all shifts.
• Directs, supervises, and evaluates clinical staff performance.
• Manages patient appointments and lab results communication.
• Ensures compliance with clinic protocols and organization policies.
• Schedules and delivers training for staff and tracks completion.
• Establishes schedules, workload, and time approvals.
• Maintains effective relationships with medical providers.
• Keeps leadership informed of progress and issues.
• Completes other duties as assigned.

Skills

Verbal communication

Written communication

Staff leadership

Operations management

Education

MCPC training

Assistant Clinic Manager training

HR management training

OSHA Safety & Infection Control

HIPAA training

CPR/Basic Lifesaving

Tools

Athena EMR

Google Drive

Full Slate

WhenIWork

ADP Time & Attendance

Medication Logs

CCR

MEND

NextPatient

340bWell

iAssist

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinic Manager

Full Time Management Nashville, TN, US

Job Summary

Manages the daily operations of the clinic, including efficiently running all shifts and the performance of all clinical staff members

General Accountabilities

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Directs, supervises, manages performance, and evaluates clinical staff members, including completing and submitting appropriate documentation to the HR Manager.

Utilizes the Electronic Medical Records and Google file system to input, collect, search, communicate with, and make notes for our patients, including making patient appointments, finding and properly communicating lab results and other patient data.

Maintains positive and effective working relationships with medical providers, including enforcement of compliance with clinic protocols, objectives, and organization policies & procedures.

Follows through on missing lab results and other patient matters that are unable to be resolved by other staff members.

Reviews, interviews, and selects candidates to fill approved clinical staff positions.

Schedules and/or delivers training for clinical staff members, holding staff members accountable for satisfactory and timely completion of required training, as well as consequences for failure to do so.

Establishes work schedules and assignments; and edits and approves time for clinical staff, according to patient slot projections, workload, space and equipment availability.

Manages the entire flow and operations of assigned clinic shifts, stepping in to resolve questions and issues as needed, and filling in for other positions when necessary.

Keeps the Director of Clinic Services informed of clinical progress, issues, and other matters on a regular basis.

Completes other duties as assigned.

The company reserves the right to add or change duties at any time.

Job Qualifications

Must be able to successfully perform the essential functions of the Clinic Navigator positions, and fully understand the duties of all other clinical staff positions

Proficiency in software platforms and programs used by MCPC including, but not limited to, the Electronic Medical Records system (Athena, etc.), Google Drive software, Full Slate, WhenIWork, ADP Time & Attendance, Medication Logs, CCR, MEND, NextPatient, 340bWell, and iAssist

Satisfactory completion of MCPC initial video training, Assistant Clinic Manager training, Management training from HR, OSHA Safety and Infection Control, HIPAA, and CPR/Basic Lifesaving

Skills

Excellent verbal and written communication