Clinic Operations Manager — Lead Team & Patient Care Growth

Westbank; Harvey (LA); On-site; USD 60,000 - 85,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Clinic Manager to ensure the smooth flow of clinic operations and support both patients and staff. You will manage the clinic schedule, supervise team members, oversee patient care processes, and maintain compliance with company standards.

We’re looking for someone proactive, detail-oriented, and ready to grow with us. The role requires coordinating with HR, handling scheduling, and ensuring accurate insurance verification and billing.

Qualifications

• Previous experience in healthcare or clinic management preferred.
• Strong leadership, organizational, and communication skills.

Responsibilities

• Oversee daily clinic operations and ensure a smooth patient flow
• Supervise, train, and support clinic staff
• Maintain scheduling, patient records, and inventory
• Ensure accurate insurance verification and billing processes
• Assist with patient care tasks such as vitals, triage, and prescription coordination
• Communicate with attorneys regarding patient status and compliance (if applicable)
• Coordinate with HR on staffing, scheduling, and performance matters
• Perform routine audits and submit required reports

Skills

Leadership

Organizational

Communication

Tools

EHR systems (E-ClinicalWorks)

Job description

RESPONSIBILITIES:

Oversee daily clinic operations and ensure a smooth patient flow

Supervise, train, and support clinic staff

Maintain scheduling, patient records, and inventory

Ensure accurate insurance verification and billing processes

Assist with patient care tasks such as vitals, triage, and prescription coordination

Communicate with attorneys regarding patient status and compliance (if applicable)

Coordinate with HR on staffing, scheduling, and performance matters

Perform routine audits and submit required reports

Qualifications:

Previous experience in healthcare or clinic management preferred

Strong leadership, organizational, and communication skills

Position Overview:

The Clinic Manager is responsible for ensuring the smooth and efficient flow of clinic operations, supporting both patients and staff. This role includes managing the clinic schedule, supervising team members, overseeing patient care processes, and maintaining compliance with company standards. We're looking for someone who is proactive, detail-oriented, and ready to grow with us.

Schedule:

Monday, Wednesday, Thursday: 8:45 AM – 6:00 PM

Tuesday: 6:45 AM – 4:00 PM

Friday: 8:45 AM – 5:00 PM

Occasional Saturdays for training

Comfortable working in a fast-paced, team-oriented environment

Familiar with HIPAA, insurance verification, and EHR systems

Knowledge of E-ClinicalWorks is a plus

Bilingual is a plus, but not required

Why Join Us?

Supportive, team-focused environment

Opportunities for professional development and growth

Play a key role in patient care and clinic success