Clinic Manager

Share-Medical-Center; Alva (OK); On-site; USD 60,000 - 85,000; Full time

Job summary

Share Medical Center in Oklahoma is seeking a Clinic Manager to oversee daily operations across West End Clinic, Downtown Clinic, and Urgent Care.

You will supervise nursing, clinical support, and front office staff, coordinate schedules, monitor workflows, and drive improvements to patient access and satisfaction.

A strong background in healthcare administration and prior leadership experience is required to promote a patient-centered care culture.

Qualifications

• Minimum 3–5 years of healthcare operations experience.
• Bachelor’s degree in healthcare administration, business administration, nursing or related field preferred.
• Prior supervisory or leadership experience preferred.
• Experience in clinic or ambulatory operations preferred.
• Strong leadership, communication and problem-solving skills.

Responsibilities

• Oversee daily clinic operations to ensure efficient patient flow.
• Coordinate staffing schedules and workflows.
• Monitor performance indicators and implement improvements.
• Ensure compliance with HIPAA and organizational policies.
• Provide coaching and development to clinic staff.
• Collaborate with providers and Clinic Director on operational issues.

Skills

Leadership

Communication

Interpersonal skills

Coordination

Organizational skills

Data analysis

Conflict resolution

Patient confidentiality

EHR proficiency

Scheduling systems

Education

Bachelor's degree in healthcare administration

Bachelor's degree in business administration

Bachelor's degree in nursing

Tools

EHR systems

Clinic scheduling software

Job description

CLINIC MANAGER JOB DESCRIPTIONTitle: Clinic Manager Job Code: 1274Status: Exempt (Full-Time) Department: West End Clinic, Downtown Clinic, Urgent CareLocation: Share Medical Center Supervisor: Clinic DirectorPosition SummaryThe Clinic Manager oversees daily operations for West End Clinic, Downtown Clinic, and Urgent Care, supervising staff, coordinating schedules and workflows, and ensuring efficient patient flow and a high-quality patient experience. Working closely with providers and the Clinic Director, this role monitors clinic performance indicators, supports data-informed operations, and ensures all clinic activities align with organizational policies, regulatory standards, and quality initiatives while promoting safe, effective, and patient-centered care.Required SkillsStrong leadership and team management skillsExcellent communication and interpersonal skillsAbility to coordinate multiple clinic workflows simultaneouslyStrong organizational and time management skillsAbility to analyze operational data and identify improvement opportunitiesConflict resolution and problem-solving skillsAbility to maintain a high level of professionalism and patient confidentialityKnowledge of healthcare clinic workflows and patient access managementAbility to foster a positive, patient-centered service cultureProficiency in electronic health record (EHR) systems and clinic scheduling systemsQualificationsMinimum of 3-5 years of healthcare experienceBachelor’s degree in healthcare administration, business administration, nursing, or related field preferredPrior supervisory or leadership experience preferredExperience in clinic or ambulatory healthcare operations preferredKey ResponsibilitiesOversee daily clinic operations to ensure efficient patient flow and service deliveryCoordinate staffing schedules to ensure appropriate coverage for clinic operationsMonitor clinic workflows and implement improvements to increase efficiencyCollaborate with providers and staff to address operational challengesEnsure clinic operations align with organizational policies and proceduresSupervise clinic staff including nursing, clinical support staff, and front office personnelConduct performance evaluations and provide coaching and development opportunitiesAddress staff concerns and performance issues in collaboration with the Clinic DirectorFoster a positive team environment and promote a culture of accountability and patient-centered careMonitor appointment scheduling to ensure timely patient access to careEnsure follow-up appointments are scheduled prior to patient departureAddress patient concerns and assist with resolution of service issuesMonitor patient satisfaction feedback and work with staff to improve the patient experienceOversee referral coordination processes to ensure timely completion of referrals and prior authorizations and monitor referral turnaround times and identify opportunities for improvementCollaborate with providers and staff to ensure ordered services are scheduled appropriatelySupport efforts to retain patient services within the organization when appropriateMonitor clinic operational indicators including visit volumes, scheduling utilization, and workflow efficiencyAssist the Clinic Director in identifying opportunities to improve clinic operations and performanceParticipate in meetings related to clinic performance, staff communication, and operational improvementsMaintain compliance with privacy and security standards including HIPAA regulationsSupport quality improvement initiatives and regulatory reporting requirements as directed by the Clinic DirectorPhysical RequirementsFrequent standing and walking throughout clinical areas for extended periods.Ability to assist with lifting, repositioning, transferring, or supporting patients, with or without assistance or lifting devices.Ability to lift, push, or pull up to 50 pounds occasionally and 25 pounds frequently.Frequent bending, stooping, reaching, and kneeling while assisting patients or performing clinical tasks.Manual dexterity and fine motor skills required to operate medical equipment, perform procedures, and document care.Ability to communicate clearly with patients, families, and healthcare team members.Ability to visually assess patient conditions, read medical charts, and operate clinical technology.Ability to respond quickly in emergency situationsPotential HazardsExposure to hospital-related hazards including blood-borne pathogens, bodily fluids, infectious diseases, x-ray/electromagnetic energy, electric shock, and chemicals. Employees must adhere to all hospital safety protocols, including use of personal protective equipment (PPE) when necessary.