Clinic Lead, Patient Care Coordinator (Podiatry/Ortho)

Upperline Health, Inc.; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Sign-on Bonus

Medical Insurance

Dental Insurance

Vision Insurance

401K

PTO

Parental Leave

Job summary

Upperline Health, Inc. is seeking a Lead Patient Care Coordinator for the Carrollwood office. The role combines clinical and administrative leadership to guide patient care and drive clinic performance.

You will work closely with physicians to deliver comprehensive health services and lead a team across scheduling, enrollment, and care coordination. Ideal candidates have podiatry or orthopedic understanding, strong communication, and experience with an EMR system (athenahealth).

Qualifications

• Experience as a Patient Care Coordinator.
• Podiatry or Orthopedic clinic experience preferred.
• Excellent computer skills and strong knowledge of medical terminology.
• Experience working in an EMR – athenahealth preferred.
• Effective communicator with strong grammar and interpersonal skills.
• Empathetic, compassionate, professional demeanor in interactions.
• Proven team leadership with stable work history.
• Reliable transportation and ability to pass background/drug tests.

Responsibilities

• Handle patient care coordination tasks and support physicians in clinic.
• Engage patients in Upperline Plus care program enrollment and engagement with the care team.
• Ensure daily clinic coverage and staff clinics across markets.
• Recruit and hire non-provider clinical staff and manage performance.
• Monitor clinic KPIs with regional leadership and run daily huddles.
• Oversee scheduling, referrals, and high-risk patient care cadence.

Skills

Podiatry/Orthopedic clinic experience

Athenahealth EMR

Excellent communication

Customer service orientation

Leadership experience

Tools

Athenahealth EMR

Job description

Upperline Health, Inc. is seeking a Lead Patient Care Coordinator for the Carrollwood office. The role combines clinical and administrative leadership to guide patient care and drive clinic performance.

You will work closely with physicians to deliver comprehensive health services and lead a team across scheduling, enrollment, and care coordination. Ideal candidates have podiatry or orthopedic understanding, strong communication, and experience with an EMR system (athenahealth).