Orlando Clinic Lead — Patient Care Coordinator

Upperline Health, Inc.; Orlando (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

Paid Time Off

Parental Leave

Job summary

Upperline Health, Inc. is seeking a Lead Patient Care Coordinator for the Orlando, FL office. The role will support physicians and lead clinic operations with a focus on patient enrollment in care programs and staff oversight.

The ideal candidate will have podiatry or orthopedic exposure, strong medical terminology knowledge, and proven leadership abilities to drive patient care excellence and a positive clinic culture.

Qualifications

• Previous experience as a Patient Care Coordinator.
• Podiatry or Orthopedic clinic experience preferred.
• Excellent communication and interpersonal skills.
• Proven ability to lead clinic operations and staff.

Responsibilities

• Assist physicians in delivering comprehensive health services in the clinic.
• Lead clinic operations and daily huddles with the team.
• Oversee enrollment and engagement in care programs with care team.
• Recruit, hire, and manage non-provider clinical staff; ensure onboarding and low turnover.
• Monitor clinic KPIs (clinical, operational, financial) with regional leadership.
• Ensure high-quality patient experience and timely scheduling of high-risk patients.
• Support regional leadership with corporate initiatives within the clinic.
• Perform monthly audits of clinic operations and EMR documentation.

Skills

Patient Care Coordination

Team Leadership

Communication

Medical Terminology

Tools

Athenahealth EMR

Job description

Upperline Health, Inc. is seeking a Lead Patient Care Coordinator for the Orlando, FL office. The role will support physicians and lead clinic operations with a focus on patient enrollment in care programs and staff oversight.

The ideal candidate will have podiatry or orthopedic exposure, strong medical terminology knowledge, and proven leadership abilities to drive patient care excellence and a positive clinic culture.