Clinic Lead - Patient Care Coordinator

Upperline Health Inc; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Upperline Health is seeking an energetic Lead Patient Care Coordinator for our Temple Terrace, FL clinic. You will support physicians, lead the clinic team, and manage a range of clinical and administrative tasks to ensure high-quality patient care.

Ideal candidates have podiatry or orthopedic clinic experience, strong computer skills, familiarity with athenahealth EMR, excellent communication, and a proven leadership track record.

Qualifications

• Previous experience as a Patient Care Coordinator.
• Podiatry or Orthopedic clinic experience preferred.
• Excellent computer skills and knowledge of medical terminology.
• Experience using EMR systems, preferably athenahealth.
• Strong communication and interpersonal abilities.
• Proven leadership and team management experience.
• Background check and drug test clearance required.

Responsibilities

• Lead clinic operations and daily huddles with the care team.
• Staff clinics and coordinate staffing with regional leads.
• Recruit and hire non-provider clinical staff; manage performance.
• Monitor clinic KPIs (clinical, operational, financial) with Regional Manager.
• Ensure patient experience metrics, including net promoter score, are strong.
• Assist in implementing corporate initiatives within the clinic setting.
• Conduct monthly audits of clinic operations and EMR documentation.

Skills

Communication

Customer service

Team leadership

EMR experience

Medical terminology

Computer literacy

Interpersonal skills

Tools

athenahealth EMR

Job description

Upperline Health is seeking an energetic Lead Patient Care Coordinator for our Temple Terrace, FL clinic. You will support physicians, lead the clinic team, and manage a range of clinical and administrative tasks to ensure high-quality patient care.

Ideal candidates have podiatry or orthopedic clinic experience, strong computer skills, familiarity with athenahealth EMR, excellent communication, and a proven leadership track record.