Clinic Lead

Golden State Orthopedics & Spine; Oakland (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Full coverage for Employee PPO Medical insurance

401k and Profit-Sharing Program

Paid Vacation

Floating Holidays

Regular Holidays

Sick Time

Job summary

Golden State Orthopedics & Spine is looking for a dedicated Clinic Lead in Oakland, California. This role supports clinical operations and ensures quality standards through staff training and coordination. Responsibilities include managing schedules, assisting with patient care, and adhering to safety guidelines.

The ideal candidate will have a minimum of two years of experience in a medical office, a high school diploma or GED, and a CMA certificate or equivalent. We offer a collaborative work environment with full medical insurance and paid time off.

Qualifications

• Minimum of 2 years in a medical office environment.
• Experience with patient care responsibilities.
• Strong communication and coordination skills.

Responsibilities

• Support clinical operations and team coordination.
• Assist in training new team members.
• Track team progress and ensure quality standards.
• Manage schedules and staff evaluations.
• Handle patient care responsibilities as assigned.

Skills

Team coordination

Patient care skills

Communication

Inventory management

Education

High school diploma or GED Certificate

CMA certificate or equivalent experience

Job description

We’re proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• The Clinic Lead supports both clinical operations and team coordination by serving as the first point of contact for staff issues, assisting with scheduling, and facilitating communication between the team and leadership. This role helps train and coach staff, ensures quality standards are met, and contributes to patient care through hands‑on clinical support. The Clinic Lead also assists with evaluations, inventory management, and serves as a resource for new workflows and initiatives.

What You'll Do

• Assisting in training new team members and supporting ongoing skill development through coaching and feedback
• Facilitating communication between the team and management, relaying important feedback and information
• Tracking team progress, ensuring quality standards are met, and reporting on performance to leadership
• Assisting with managing the schedules of all Clinic staff, including managing time off schedules and daily call outs
• Assisting in the evaluation of all Clinic staff; participates in development of key performance indicators for each position
• Assisting with verification of timecard data with the direction of the Clinic Manager or Clinic Supervisor
• Patient care responsibilities as assigned, which may include scheduling and organizing patient flow, accompanying patients to exam/procedure room, assisting patients with changing to exam gowns, and transferring to exam table if needed
• Assessing patient’s general condition and collecting patient history
• Documenting health history, activities, medication dispensed/prescribed, etc., in the medical record
• Providing basic patient care as ordered by physician and assisting physician with various procedures
• Providing patient education materials, communicating physician advice/instructions to patient
• Wound dressing changes, preparing injections, suturing and staple removal, sterile tray set‑ups, and obtaining lab/x‑ray report
• Cleaning and stocking exam rooms
• Responsible for inventory and ordering medical supplies
• Adhering to infection control/safety guidelines and confidentiality policies
• Scheduling patient appointments, scheduling referrals to other physicians
• Complying with HIPAA, OSHA and Red Flag Rule
• Acts as a superuser for new business initiatives
• Serving as the first point of contact for team issues and escalating complex problems to the supervisor or manager

What We’re Looking For

• High school diploma or GED Certificate
• 2 years in medical office
• CMA certificate or equivalent experience

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit‑Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time