Clinic Receptionist - Herington Clinic

MCH Clinic; Herington (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

The MCH Herington Clinic is seeking a full-time front desk receptionist to join our team. This role, Monday through Friday, involves greeting patients, answering calls, scheduling appointments, and ensuring a welcoming atmosphere in the clinic.

Responsibilities include pre-registration, insurance verification, payments handling, and basic clerical tasks. You will support HIM with records requests and maintain orderly reception and lobby areas.

Qualifications

• High school diploma or GED required.
• Healthcare setting experience preferred.
• Proficiency with computers and ability to learn EHR systems.
• Strong attention to detail and accuracy.
• Good communication and teamwork skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Welcomes patients with a positive, professional attitude.
• Answer phones promptly and relay messages as needed.
• Schedule patient appointments by phone or at checkout.
• Greet patients and visitors; answer inquiries and refer questions to staff.
• Complete pre-registration and registration tasks; update demographics and verify insurance.
• Maintain waiting area and reception area in a clean, orderly state.
• Process daily patient payments; manage petty cash and routine reconciliations.
• Assist HIM with outside records requests and scanning into the EHR system.
• Sort and distribute incoming faxes and mail.
• Track office supplies and maintain equipment.
• Perform other duties as assigned.

Skills

Attention to detail

Independent work

Problem-solving

Strong communication

Team player

Microsoft Office

EHR systems

Education

High school diploma or GED

Tools

Microsoft Office

EHR system

Job description

The MCH Herington Clinic is accepting applications for a front desk receptionist. This full time, Monday through Friday benefits eligible position will answer phones, greet patients and schedule appointments while maintaining a welcoming atmosphere.ESSENTIAL DUTIES AND RESPONSIBILITIESWelcomes patients to the clinic with a positive and professional attitude.Promptly answer telephone calls with courtesy, relaying messages and transferring calls appropriately.Schedule patient appointments via phone or through the checkout process in a friendly manner, following the clinic’s set guidelines.Greets patients and visitors to the medical office, answering inquiries and referring questions to other staff, as deemed appropriate from screening.Fully complete pre-registration and registration tasks - updating patient demographic information, verifying insurance, and ensuring required forms are collected.Assure the clinic’s waiting/lobby area and reception workstation looked maintained and orderly.Handle daily patient payments received, manage the petty cash and complete reconciliation/audit routinely as set by clinic’s business office procedures.Assist HIM in requesting outside records (upon provider or nurse request), and scanning documents into electronic record system, following set guidelines.Retrieves, sorts, and distributes incoming faxes and office mail.Help track office supplies and maintain office equipment.Perform other duties as assigned.ORGANIZATIONAL RELATIONSHIPSReports directly to the Clinic Manager. Assist and work in conjunction with medical office staff to facilitate smooth office operations.QUALIFICATIONSA high school diploma or GED is required. Experience working in healthcare setting preferred.Attention to detailAbility to work independently and problem-solve capabilities.Strong communication and ability to work as a team.Proficiency with computers and capacity to learn relevant EHR system.Experience with Microsoft Office applicationsAble to perform a variety of duties in a short period of time.