Clinic Front Desk & Patient Services Specialist

Medical University of South Carolina; Columbia (SC); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employer Sponsored Retirement Plan

Paid time off

Extended sick leave

Paid Parental Leave

Disability insurance plan options

Continuous professional and clinical培训

Competitive pay

Annual Merit Increase

Wellbeing resources

Tuition Reimbursement

Employee perks and discounts

Flexible schedule options

Certification incentive program

Job summary

Medical University of South Carolina's MUSC Community Physicians in Columbia seeks an hourly front desk administrative professional to support clinic operations. Duties include answering calls, scheduling appointments, registering patients, taking payments, and coordinating interpreters as needed.

The role emphasizes customer service, accuracy in documentation, and collaboration with billing and clinical staff; requires high school diploma or equivalent and healthcare experience.

Qualifications

• Front desk experience in a clinical setting preferred.
• Ability to handle multi-line phone systems and scheduling.
• Accurate patient registration, billing support, and documentation.

Responsibilities

• Provide efficient front desk operations, including appointment scheduling and patient check-in/out.
• Handle multi-line telephone system, take payments, and register clients.
• Coordinate interpreters, maintain records, and support billing/collections.

Skills

Communication skills

Customer service

Phone etiquette

Education

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a CNA; or Nursing/Medical Assistant course; or EMT/Paramedic certification; or Bachelor’s degree

Job description

Medical University of South Carolina's MUSC Community Physicians in Columbia seeks an hourly front desk administrative professional to support clinic operations. Duties include answering calls, scheduling appointments, registering patients, taking payments, and coordinating interpreters as needed.

The role emphasizes customer service, accuracy in documentation, and collaboration with billing and clinical staff; requires high school diploma or equivalent and healthcare experience.