Clinic Front Desk & Admin Coordinator

Uconn Health Center; Farmington (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

University of Connecticut Health Center is seeking a Clinic Office Assistant to handle frontline reception, appointment scheduling, and administrative tasks in a dynamic health care environment.

The role supports patient flow, billing processes, and communications with patients and clinical staff, with regular weekday hours and opportunities for professional growth within a leading academic medical center.

Qualifications

• Knowledge of the principles and practices of clinical office management
• Knowledge of medical terminology
• Considerable interpersonal skills
• Oral and written communications skills
• Ability to operate office equipment, including computers, printers, scanners and other devices
• Ability to schedule and prioritize workflow

Responsibilities

• Acts as triage/receptionist for incoming/outgoing patients and performs associated administrative duties.
• Collects payments.
• Takes incoming and outgoing telephone calls.
• Schedules patient appointments for clinics and diagnostic testing.
• Prepares a variety of requests for patient diagnostic testing.
• Processes billing/insurance information.
• Prepares/sends reminder cards/letters to cancel or reschedule appointments.
• May order supplies.
• May perform administrative duties.
• Performs related duties as required.

Skills

Office management

Medical terminology

Interpersonal skills

Oral & written communication

Office equipment operation

Scheduling workflow

Education

Medical office assistant program

Tools

Epic

Job description

University of Connecticut Health Center is seeking a Clinic Office Assistant to handle frontline reception, appointment scheduling, and administrative tasks in a dynamic health care environment.

The role supports patient flow, billing processes, and communications with patients and clinical staff, with regular weekday hours and opportunities for professional growth within a leading academic medical center.