Clinic Experience Associate

Rock Valley Physical Therapy; Sioux City (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Profit Share

401k Retirement Plan

Exceptional working environment

Job summary

Rock Valley Physical Therapy is seeking a full-time Clinic Experience Associate to join our exceptional team at our clinic in Sioux City, IA. As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors.

Your day-to-day responsibilities include greeting and checking in patients, scheduling appointments, verifying insurance, answering calls, and supporting the front desk with meticulous organization to keep the

Responsibilities

• Greeting and checking in patients with warmth and professionalism
• Scheduling appointments and managing the clinic calendar
• Verifying insurance and collecting accurate patient information
• Answering phone calls and responding to patient inquiries
• Supporting the front desk with a focus on detail and organization

Job description

Rock Valley Physical Therapy is seeking a full-time Clinic Experience Associate to join our exceptional team at our clinic in Sioux City, IA. As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors. Your role will be essential in keeping our clinic running smoothly and efficiently.

Day-to-day responsibilities include:

• Greeting and checking in patients with warmth and professionalism
• Scheduling appointments and managing the clinic calendar
• Verifying insurance and collecting accurate patient information
• Answering phone calls and responding to patient inquiries
• Supporting the front desk with a focus on detail and organization

Why Rock Valley?

At Rock Valley Physical Therapy, we don't just treat patients-we build relationships. Our team is known for its positive energy, teamwork, and commitment to exceptional care. As a Clinic Experience Associate, you'll be at the heart of that mission, helping patients feel heard, supported, and valued from start to finish.

We offer a competitive salary, bonus and benefit package including health insurance, profit share, 401k retirement plan and exceptional working environment.