Clinic & Eligibility Specialist II

S.C. Department of Public Health; South Carolina; Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Vacation leave

Sick leave

Paid holidays

Paid parental leave

Health, dental, vision, and life ins.

Deferred compensation program

Retirement plan options

Job summary

South Carolina Department of Public Health is seeking a clerical support role to assist in health services clinics. You will conduct registrations, assess eligibility, process client data, and ensure services align with core values.

Responsibilities include managing records across SCWIC, EHR, SIMON and AppXtender; handling inquiries; and supporting disaster response when needed. Strong communication and confidentiality are essential.

Qualifications

• High school diploma or GED required; some roles may substitute clerical experience.
• Commercial driver's license may be required for some positions.
• Must lift 30 pounds and sit/stand for long periods.

Responsibilities

• Greet customers, answer calls, schedule appointments in SCWIC and EHR, and assist clients with inquiries.
• Assess financial information to determine eligibility and verify healthcare coverage in the HDX database.
• Meet, interview, and assist clients during intake and checkout, update profiles in SCWIC, SIMON, EHR and AppXtender.
• Maintain confidentiality and uphold client privacy; promote a professional, supportive environment.
• Complete and submit reports (PCAS, SCEIS), leave/training requests; assist in disaster response and team goals.

Skills

Communication skills

Confidentiality

Customer service

Team collaboration

Education

High school diploma or GED

Commercial driver's license

Tools

SCWIC

EHR

SIMON

AppXtender

SCEIS

PCAS

Job description

South Carolina Department of Public Health is seeking a clerical support role to assist in health services clinics. You will conduct registrations, assess eligibility, process client data, and ensure services align with core values.

Responsibilities include managing records across SCWIC, EHR, SIMON and AppXtender; handling inquiries; and supporting disaster response when needed. Strong communication and confidentiality are essential.